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Accounts Receivable Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Chattanooga

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking an experienced Accounts Receivable Specialist with a strong sense of ownership and attention to detail. This role is essential to managing daily payment workflows, processing a high volume of B2B transactions, and ensuring the accuracy of financial records across multiple accounting platforms, including a custom ERP solution. The ideal candidate can learn new systems quickly, handle customer inquiries with care, and is diligent in maintaining low past-due balances through proactive collections efforts. **Please note: this role requires onsite availability in Chattanooga, Tennessee**

Job Responsibility:

  • Manage all daily accounts receivable activities, including monitoring, processing, and reconciling payments received via multiple payment processors
  • Accurately record payments and adjustments in accounting/ERP system, ensuring seamless documentation and audit trails
  • Issue invoices by email and mail, send payment reminders, process refunds, file payment documentation, and make adjustments as required—supporting a high daily payment volume
  • Conduct B2B collections activities, primarily through reminders and customer outreach while operating within established outreach parameters
  • Answer customer questions regarding invoices, payments, and account balances promptly and professionally
  • Research and resolve payment discrepancies, proactively identifying and contacting key stakeholders as needed
  • Maintain complete, accurate, and current accounts receivable records and ensure compliance with internal policies and procedures

Requirements:

  • Proven experience with full-cycle accounts receivable, high transaction volume, and account reconciliation
  • Demonstrated ability to quickly learn and navigate ERP/accounting systems
  • experience with ERP (Great Plains, SAP, NetSuite, etc.) strongly preferred
  • Strong technical proficiency with payment platforms (bill.com, Ramp, ACH payment platforms, etc), including processing and refunding CC/ACH transactions
  • High attention to detail, organization, and diligence in reminders/follow-ups, resulting in consistently low AR balances
  • Excellent written and verbal communication skills for customer interactions and internal collaboration
  • Ability to prioritize, multitask, and manage workflow independently with a hands-on approach
  • Comfort with emailing most invoices and supporting digital records management

Nice to have:

  • Experience with business-to-business (B2B) collections processes
  • Database management or familiarity with custom system solutions
  • Previous work in dynamic, payment-heavy environments
What we offer:
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
  • Free online training

Additional Information:

Job Posted:
May 03, 2026

Work Type:
On-site work
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