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This role involves managing premium collections, handling payroll deductions, and providing exceptional customer service to clients in a high-volume environment. The ideal candidate will bring strong organizational skills, technical proficiency, and the ability to communicate effectively with diverse individuals. This is a Contract position offering the opportunity to grow within the company.
Job Responsibility:
Process and reconcile insurance premium payments and payroll deductions accurately and efficiently
Handle credit card transactions and secure transfers while maintaining compliance with company procedures
Update vendor portals and maintain detailed records to track payments and premium statuses
Respond to a high volume of customer inquiries, providing support for payment issues and account updates
Communicate complex financial information clearly to clients unfamiliar with technical terminology
Manage sales agent commissions and review travel expense submissions for accuracy
Ensure timely processing of commission payments and maintain compliance with company policies
Analyze financial data to identify discrepancies and reconcile accounts effectively
Maintain organized documentation and records to ensure accuracy and compliance
Collaborate with internal teams to enhance processes and ensure seamless operations
Requirements:
Previous experience in accounts receivable, financial administration, or customer service roles
Proficiency in Microsoft Excel and familiarity with financial software and vendor portals
Strong communication skills with the ability to empathize and build rapport with clients
Detail-oriented and organized, capable of managing high-volume tasks efficiently
Adaptive to new systems and processes, demonstrating technical proficiency
Ability to multitask and prioritize responsibilities in a fast-paced environment
Nice to have:
Experience working with union or blue-collar professionals is preferred
Familiarity with insurance claims or financial processing is a plus
What we offer:
medical, vision, dental, and life and disability insurance