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Accounts Receivable Specialist

United States, Palo Alto · Job Posted March 26, 2026
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Job Description

The Accounts Receivable (AR) Specialist is responsible for managing and optimizing the company’s receivables process using Oracle NetSuite. This role focuses on ensuring timely and accurate invoicing, payment collection, account reconciliation, and supporting overall cash flow and financial reporting. The AR Specialist collaborates across departments to resolve discrepancies and deliver exceptional service to clients and internal stakeholders.

Job Responsibility

  • Generate, issue, and track customer invoices within NetSuite, ensuring accurate coding and compliance with company procedures
  • Monitor receivable balances, follow up on outstanding payments, and maintain regular communication with clients regarding account status
  • Process incoming payments (ACH, wire, check, credit card) and record transactions accurately in NetSuite
  • Reconcile accounts receivable ledger and resolve discrepancies, ensuring accounts are current and properly documented
  • Prepare aging reports and assist with cash forecasting by analyzing receivables trends and outstanding balances
  • Maintain and update customer records in NetSuite, ensuring data accuracy
  • Support month-end close processes related to AR, including reconciliations and reporting
  • Collaborate with sales, operations, and finance teams to resolve invoicing or payment issues
  • Assist with audit requests and provide necessary documentation related to AR activities

Requirements

  • 2+ years of accounts receivable experience
  • hands-on experience with NetSuite required
  • Knowledge of general accounting principles and AR best practices
  • Proficiency in Microsoft Excel and strong attention to detail
  • Excellent interpersonal and communication skills
  • ability to resolve issues professionally with clients and internal teams
  • Strong organizational and problem-solving skills
  • ability to prioritize workload in a fast-paced environment
  • Experience with reconciliation and supporting month-end close preferred

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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