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We are looking for an Accounts Receivable Specialist to join a food and food processing organization in Goldsboro, North Carolina. This contract-to-permanent opportunity is suited for a detail-oriented individual who can evaluate customer deductions, resolve discrepancies, and support accurate receivables activity. The person in this role will work across internal teams and external partners to research issues, recover invalid deductions, and help strengthen ongoing deduction management practices.
Job Responsibility:
Examine customer deductions, determine the appropriate category for each item, and ensure issues are recorded accurately for follow-up
Investigate deduction activity to uncover patterns, identify unsupported claims, and recommend corrective actions that reduce repeat issues
Review supporting documents to confirm whether deductions are valid and apply the correct reason codes for resolution
Coordinate credit and debit memo requests related to returns, shortages, overages, and other customer account adjustments
Obtain proof of delivery and other transportation records from logistics platforms or carriers to support deduction research and dispute resolution
Pursue recovery of unauthorized deductions promptly while maintaining clear communication with customers and business partners
Partner with Sales, Customer Service, brokers, and Accounts Receivable colleagues to gather documentation and resolve open deduction matters
Prepare customer-level reporting and analysis that helps the Sales team understand trends, exposure, and account-specific concerns
Contribute to internal and external audit activities by organizing records, validating account support, and assisting with reporting needs
Support ad hoc analysis, spreadsheet-based projects, and other assigned receivables tasks as business needs evolve
Requirements:
Associate degree or bachelor’s degree in Accounting, Finance, Business Administration, or a related field
equivalent relevant experience may be considered in place of formal education
At least 2 years of experience in accounting, finance, accounts receivable, or a closely related role
Working knowledge of accounts receivable processes, including deductions management, billing support, cash application, and commercial collections
Ability to analyze transaction details, identify root causes, and resolve account discrepancies with a high level of accuracy
Strong attention to detail and the ability to manage multiple priorities in a deadline-driven environment
Effective written and verbal communication skills for working with cross-functional teams and external contacts
Proficiency with spreadsheets and reporting tools used to track deductions, reconciliations, and account activity
What we offer:
Medical, vision, dental, and life and disability insurance