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We are looking for a remote Accounts Receivable Specialist to join a manufacturing organization in Canal Winchester, Ohio (must be local to central Ohio/Canal Winchester area). This contract opportunity with permanent potential is ideal for someone who brings strong experience in cash application, billing support, and commercial collections, while maintaining accuracy in a fast-paced environment. The person in this role will help keep customer accounts current, resolve payment issues, and support daily receivables operations through consistent follow-through and effective communication.
Job Responsibility
Apply and record customer payments received through lockbox, wire, and credit card transactions to maintain accurate account balances
Produce customer-specific receivables reports and provide account details when requested by internal stakeholders
Research payment posting issues and work with both customers and internal teams to resolve discrepancies affecting account activity
Track customer prepayments for incoming orders and ensure the information is documented and shared with the appropriate teams
Create new customer accounts and maintain current billing and invoicing information to support accurate transactions
Administer customer billing portal access and updates to help streamline invoice delivery and payment processing
Handle incoming inquiries and place outbound calls with customers and internal contacts regarding account status, payment questions, and collections follow-up
Support credit hold review activities, including releasing holds when appropriate and assisting with daily monitoring reports
Participate in month-end receivables close tasks, including availability for extended hours when closing timelines require additional support
Review aging reports to prioritize collection efforts, escalate high-risk accounts, and investigate invoice disputes in collaboration with cross-functional team members
Requirements
Minimum of 3 years of experience in accounts receivable, including cash applications, billing support, and commercial collections
Background working with aging reports, daily cash receipts, delinquent accounts, and payment follow-up activities
Ability to identify and resolve invoice, account, and billing discrepancies with a high level of accuracy
Experience communicating professionally with customers and internal teams by phone and email regarding account matters
Strong organizational skills with the ability to manage multiple priorities in a manufacturing environment
Proficiency in maintaining customer account records, updating billing details, and supporting portal-based invoicing processes
Willingness to contribute to month-end close activities and collaborate on process improvements and team support tasks
What we offer
medical, vision, dental, and life and disability insurance