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The Accounts Receivable Specialist is responsible for managing the full cycle of customer billing and cash application processes to ensure accurate and timely recording of revenue. This role requires strong attention to detail, excellent organizational skills, and the ability to communicate effectively with internal teams and external customers.
Job Responsibility:
Accurately apply daily cash receipts, ACH payments, wire transfers, and credit card transactions to customer accounts within QuickBooks
Research and resolve unapplied or misapplied payments to maintain clean and accurate A/R records
Prepare, generate, and distribute customer invoices in accordance with company policies and contract terms
Ensure all billing documentation is complete, accurate, and delivered to customers on time
Record and reconcile all cash and credit card payments, ensuring proper classification and timely posting
Work closely with the finance team to maintain alignment between bank activity and accounting records
Monitor and maintain accounts receivable aging reports
Identify delinquent accounts, discrepancies, and trends, escalating issues as needed to management
Conduct proactive collection activities, including sending statements, following up on past-due invoices, and negotiating payment arrangements
Maintain positive customer relationships while enforcing payment terms
Perform regular account reconciliations to ensure accuracy of customer balances
Prepare A/R reports and metrics for management review, highlighting risks, variances, and opportunities
Utilize QuickBooks to manage daily A/R functions including payment posting, invoice creation, adjustments, customer account maintenance, and reporting
Requirements:
Strong knowledge of accounts receivable processes, cash applications, and collections
Proficiency with QuickBooks and Microsoft Excel
Excellent communication and customer service skills
High level of accuracy, organization, and attention to detail
Ability to manage multiple priorities and meet deadlines