Accounts Receivable Specialist

• Manage collection efforts on past‑due accounts to support consistent and timely cash flow
• Maintain clear, accurate documentation of customer interactions and collection activities
• Review and interpret Accounts Receivable aging reports to track outstanding balances and identify areas needing attention
• Recommend account actions such as credit holds, escalations, or potential write‑offs based on payment history
• Evaluate the credit risk of new and existing customers using internal resources and third‑party credit data
• Partner with internal departments to resolve billing questions and correct account discrepancies
• Provide weekly cash‑receipt projections and updates to support financial planning
• Assist with month‑end closing by preparing Accounts Receivable reconciliations and relevant reporting
• Perform daily invoicing and cash application tasks with accuracy and consistency
• Support the team with additional duties as needed

• Proven background in credit, collections, and core accounts receivable operations
• Strong proficiency with Microsoft Excel and other Microsoft Office applications
• Excellent attention to detail, along with clear written and verbal communication skills
• Ability to manage multiple priorities and stay organized in a fast‑moving environment
• Minimum of 5 years of experience in a product‑driven company
• Solid understanding of billing workflows, cash application processes, and commercial collection procedures
• At least 2 years of hands‑on accounts receivable experience

Experience working with customer portals is a plus

• medical
• vision
• dental
• life and disability insurance
• company 401(k) plan