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We are seeking a detail-oriented Accounts Receivable Specialist to support daily billing, B2B collections, and customer account management activities. This role plays a key part in maintaining cash flow, resolving discrepancies, and delivering a high level of customer service.
Job Responsibility
Generate and issue customer invoices on a daily basis
Upload invoices to customer portals and ensure timely delivery
Initiate collection efforts via phone and email to resolve outstanding balances
Analyze delinquent accounts and recommend appropriate actions
Prepare and maintain reports on collections and aging activity
Research and resolve billing discrepancies, account adjustments, and payment issues
Maintain accurate account records including communications, reconciliations, and adjustments
Process credit card payments and support efforts to reduce past-due balances
Communicate effectively with customers and internal teams to ensure timely resolution
Requirements
Associate degree or equivalent work experience
2+ years of accounts receivable and/or collections experience preferred
Working knowledge of billing and collection processes
Strong attention to detail with excellent organizational skills
Ability to manage multiple priorities in a fast-paced environment
Strong written and verbal communication skills
Customer-focused mindset with a commitment to service excellence
Knowledge of ERP systems and Excel
What we offer
Medical, vision, dental, and life and disability insurance