Accounts Receivable Specialist

• Manage business-to-business collections for retail customer accounts, following up on outstanding balances and resolving payment issues with careful attention to detail
• Review account activity to reconcile discrepancies, research short payments, and address deduction-related questions with accuracy and urgency
• Apply incoming payments and maintain accurate cash posting records to ensure customer accounts remain current
• Support billing operations as needed, including working through portal-based invoicing processes used by larger organizations and retail partners
• Analyze receivables data in Excel to identify trends, match transactions, and prepare clear account updates for internal stakeholders
• Coordinate with internal teams to investigate disputed charges, correct account variances, and improve resolution timelines
• Maintain organized documentation of collections activity, payment status, and account adjustments for audit-ready records
• Contribute to daily and weekly AR workflows, with hybrid work options after onboarding
• Assist with additional accounts receivable tasks such as cash activity review and customer account maintenance based on business needs

• Prior experience in accounts receivable with a strong emphasis on commercial collections and account reconciliation
• Hands-on background in cash application, billing support, and researching deductions or payment variances
• Ability to work confidently with retail or other large business customers rather than consumer accounts
• Proficiency in Excel for account analysis, reconciliations, and tracking open receivables activity
• Experience with portal-based billing systems and high-volume invoicing environments is strongly preferred
• Familiarity with ERP or accounting platforms such as NetSuite is a plus
• Strong communication skills and the ability to manage follow-up conversations professionally and effectively
• Capacity to work a hybrid schedule after training, including both in-office and remote work arrangements

Familiarity with ERP or accounting platforms such as NetSuite

• Medical, vision, dental, and life and disability insurance
• Enrollment in company 401(k) plan