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We are seeking a highly motivated, detail-oriented Accounts Receivable Specialist to support our finance team through the administration of an effective and customer-focused collections process. The ideal candidate will have strong written and verbal communication skills, the ability to manage multiple priorities, and a collaborative mindset. This individual will work closely with internal teams and customers to resolve open receivables, maintain accurate aging documentation, and support daily AR operations while upholding strong customer relationships and company policies.
Job Responsibility:
Perform daily collections via phone and email in a professional manner while keeping and improving customer relations
Email correspondence to customers as required to encourage payment of delinquent accounts
Update AR aging notes with responses from customers
Identify issues attributing to account delinquency and discuss them with Management
Respond to inquiries from offsite operations via internal ticket system
Review/approve orders on credit hold
Attend to special requests (ex. new customer set-up, Certificate of Liability requests, etc.)
Respond to inquiries/requests from customers via global email/phone
Cash application
Carry forward Excel aging notes
Assist with special projects related to the collections team
Perform miscellaneous organizational and administrative tasks as required
Adhere to all company policies, procedures and business ethics codes
Requirements:
Prefer 2 years of collection and/or customer service experience
Strong customer service and client relationship building skills
Confident in Microsoft Suite programs
Strong organizational skills are a must
Excellent analytical skills and ability to meet processing deadlines
Ability to work both independently as well as part of a successful team
Available for 40 hours, Monday through Friday 8am-5pm
What we offer:
Competitive starting salary
Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance