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Accounts Receivable Specialist

United States, Windsor · Job Posted January 30, 2026
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Job Description

We are seeking a highly motivated, detail-oriented Accounts Receivable Specialist to support our finance team through the administration of an effective and customer-focused collections process. The ideal candidate will have strong written and verbal communication skills, the ability to manage multiple priorities, and a collaborative mindset. This individual will work closely with internal teams and customers to resolve open receivables, maintain accurate aging documentation, and support daily AR operations while upholding strong customer relationships and company policies.

Job Responsibility

  • Perform daily collections via phone and email in a professional manner while keeping and improving customer relations
  • Email correspondence to customers as required to encourage payment of delinquent accounts
  • Update AR aging notes with responses from customers
  • Identify issues attributing to account delinquency and discuss them with Management
  • Respond to inquiries from offsite operations via internal ticket system
  • Review/approve orders on credit hold
  • Attend to special requests (ex. new customer set-up, Certificate of Liability requests, etc.)
  • Respond to inquiries/requests from customers via global email/phone
  • Cash application
  • Carry forward Excel aging notes
  • Assist with special projects related to the collections team
  • Perform miscellaneous organizational and administrative tasks as required
  • Adhere to all company policies, procedures and business ethics codes

Requirements

  • Prefer 2 years of collection and/or customer service experience
  • Strong customer service and client relationship building skills
  • Confident in Microsoft Suite programs
  • Strong organizational skills are a must
  • Excellent analytical skills and ability to meet processing deadlines
  • Ability to work both independently as well as part of a successful team
  • Available for 40 hours, Monday through Friday 8am-5pm

What we offer

  • Competitive starting salary
  • Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
  • 3+ Weeks’ Vacation to Start
  • 10 Company Paid Holidays
  • 401(k) retirement plan with company contribution
  • Tuition reimbursement
  • Employee appreciation events and perks
  • Employee Assistance Program

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