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We are looking for an Accounts Receivable Specialist to join a growing team in Covington, Kentucky in a contract-to-permanent capacity. This position focuses on maintaining accurate customer account records, applying payments, supporting collection activity, and helping resolve billing issues with care and attention to detail. The ideal candidate is comfortable working with financial data, communicating with customers and internal partners, and contributing to a well-organized accounting function.
Job Responsibility
Record customer payments accurately across cash, check, and credit card transactions while keeping account balances current
Support daily cash application activities by entering lockbox receipts and local deposit information into the accounting system
Review outstanding balances and monitor aging activity to identify accounts requiring follow-up or collection action
Research billing differences by partnering with sales, customer service, and other internal teams to clarify account activity and correct issues
Investigate disputed or unauthorized deductions and coordinate with relevant stakeholders to reach timely resolution
Communicate with customers regarding past-due invoices, payment arrangements, and account status while maintaining a thorough and attentive service approach
Assist with evaluating credit-related information, including new account applications and reference details, to support informed credit decisions
Prepare and help distribute monthly customer statements and complete account adjustments when needed
Handle sensitive financial information with discretion and follow established receivables procedures and internal controls
Requirements
Associate degree in accounting, finance, business, or a related field, or a combination of relevant education and accounts receivable experience
Prior experience in accounts receivable, cash applications, collections, billing support, or a similar accounting role
Strong accuracy and attention to detail when processing transactions, reviewing balances, and updating records
Working knowledge of basic accounting concepts, including receivables, payment posting, and account reconciliation
Ability to use accounting software and Microsoft Excel to manage data, track activity, and generate reports
Effective customer service and communication skills for handling collection outreach and resolving account questions
Ability to manage confidential financial information responsibly and exercise sound judgment in day-to-day work