Accounts Receivable Specialist, Robert Half

Robert Half

Location:
United States, Prairieville

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are looking for a dedicated Accounts Receivable Specialist to join our team in Prairieville, Louisiana, where you will play a vital role in managing customer accounts and resolving disputes. This position requires a proactive approach to customer service and the ability to handle sensitive financial information with professionalism and integrity.

Job Responsibility:

Respond promptly to customer requests and inquiries, ensuring their needs are met efficiently
Avoid contacting customers whose only balance is a credit balance, adhering to company policies
Retrieve and provide invoice documentation upon customer request, maintaining accuracy and timeliness
Address and resolve disputes related to invoices, ensuring customer satisfaction and proper record-keeping
Process credit reference requests for customers via fax, ensuring confidentiality and professionalism
Record all customer interactions and activities in the diary, including calls taken on behalf of other collectors
Prepare refund request forms for customers, ensuring all necessary documentation is attached before submission to the Collections Supervisor
Participate in monthly account reviews with the Collection Supervisor and Director of Credit to assess account status and performance
Handle customer accounts with respect and maintain the integrity of company standards during all communications

Requirements:

Minimum of 3 years of experience in credit and collections, with a focus on commercial accounts
Strong skills in billing collection and payment processing
Proven ability to manage customer disputes and resolve issues effectively
Proficiency in handling sensitive financial information with discretion and integrity
Excellent customer service skills, with a detail-oriented and respectful approach to communication
Familiarity with credit reference processes and related documentation
Attention to detail and organizational skills to maintain accurate records and meet deadlines

What we offer:

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Additional Information:

Job Posted:
June 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Accounts Receivable Specialist