Accounts Receivable Specialist, Robert Half

Robert Half

Location:
United States, Pittsburgh

Category:
Finance

Contract Type:
Not provided

Salary:

19.00 - 23.00 USD / Hour

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Job Description:

We are seeking an experienced Accounts Receivable Specialist with a strong emphasis on collections for our client's corporate headquarters located East of Pittsburgh — conveniently right off Rt 376. This is a contract-to-hire position, allowing for long-term opportunities if it is the right fit for both the candidate and the company. The specialist will handle collections, payment postings, troubleshooting issues, customer inquiries, processing cancellation requests, and other administrative tasks in a professional, detail-oriented manner.

Job Responsibility:

Manage customer collections by following up on overdue accounts, negotiating payment terms, and developing payment plans when needed
post incoming payments accurately and in a timely manner to customer accounts
troubleshoot and resolve issues related to accounts, payments, and discrepancies
provide exceptional customer service by answering customer inquiries and resolving questions or concerns efficiently
process customer cancellation requests and ensure proper documentation and follow-up
perform other administrative and office tasks as required to support the team’s operations.

Requirements:

Previous experience in collections, including negotiating payment terms and handling overdue accounts
demonstrated knowledge or hands-on experience with posting payments
excellent communication skills, with the ability to professionally address customer concerns and maintain positive relationships
strong problem-solving abilities to identify and resolve account discrepancies or payment issues effectively
high attention to detail to ensure accuracy in payment postings and account adjustments
negotiation skills and experience developing payment plans are highly valued
minimum of 2 years of experience as a Collections Specialist or in a similar role
proficiency in Accounts Receivable (AR) procedures
experience in answering inbound calls professionally and efficiently
solid understanding and execution of billing functions
knowledgeable in collection processes and strategies
ability to post payments accurately and promptly
experience with analyzing and interpreting Aging Reports
proven ability to assist customers with payment solutions
strong customer service skills and commitment to providing exceptional customer experience.

What we offer:

Medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan
free parking provided onsite.

Additional Information:

Job Posted:
April 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Accounts Receivable Specialist