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Our client, a reputable professional service company, local to Tucson, is in need for an Accounts Receivable Specialist to join their team on a temp-to-hire basis! This role supports day-to-day receivables operations by managing billing activity, applying payments, and following up on outstanding balances with accuracy and professionalism. The ideal candidate brings at least 1 year of experience in accounts receivable and is comfortable handling customer account updates, cash activity, and collection-related tasks in a fast-paced environment. The ideal candidate will not shy away from calling customers on the phone, and will be someone who gets excited about growing with a company as the company is expanding.
Job Responsibility
Investigate account discrepancies and resolve billing concerns to ensure customer balances are accurate and up to date
Monitor past-due receivables, contact customers regarding overdue invoices, and document all collection activity thoroughly
Reach out regarding declined or unsuccessful payments, obtain updated payment details, and coordinate approved service holds when necessary
Process credits, refunds, chargebacks, warranty-related balances, and gift certificate transactions in accordance with company procedures
Maintain customer account records by updating profile details, billing terms, contract information, fees, and service prorations
Prepare and issue invoices for adjusted or prorated services while supporting recurring billing activities and scheduled account maintenance
Post incoming payments, reconcile daily cash activity and drawers, and prepare bank deposits with a high level of accuracy
Complete deposit-related records in NetSuite, assist with bank runs, and support general administrative tasks such as mail distribution, filing, archives, and vehicle master updates
Requirements
At least 1 year of experience in accounts receivable, billing, collections, or a related accounting support role
Working knowledge of commercial collections, cash application, payment posting, and daily cash handling practices
Ability to research discrepancies, resolve account issues, and communicate professionally with customers regarding payment matters
Experience maintaining accurate customer account information, including billing updates, credits, and adjustments
Strong attention to detail and organizational skills with the ability to manage multiple priorities effectively
Proficiency with accounting or ERP systems such as NetSuite, along with general computer and data entry skills
Comfortable handling administrative support tasks while maintaining accuracy in financial records and documentation