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Accounts Receivable Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Blue Ash

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

We are looking for an Accounts Receivable Specialist to support billing and collections activities for our team in Blue Ash, Ohio. This role focuses on applying customer payments accurately, following up on outstanding balances, and helping maintain healthy receivables across multiple invoice types. The ideal candidate brings strong attention to detail, sound judgment when resolving account issues, and the ability to work closely with both customers and internal partners.

Job Responsibility:

  • Apply incoming customer payments accurately and record cash receipts in the company accounting platform
  • Review past-due balances, prioritize aging accounts, and conduct timely collection outreach for equipment, parts, rental, and service invoices
  • Investigate payment discrepancies and coordinate resolutions for disputed balances, including processing approved credits, refunds, or account adjustments
  • Monitor unapplied cash and open credits, then match and clear those items against outstanding receivables as appropriate
  • Escalate signs of credit exposure or potential bad debt to management with clear supporting details
  • Maintain accurate records on customer account standing and document all collection activity and follow-up efforts
  • Partner with internal teams to support account payment terms and improve the speed of collections
  • Set up new customer accounts, including billing platform enrollment, tax and ship-to details, and required customer portal or questionnaire completion
  • Track significant upcoming orders and coordinate with sales and service teams to help ensure invoices are issued accurately and on schedule

Requirements:

  • 3+ years of experience in accounts receivable or commercial collections
  • Hands-on experience managing aging accounts and reviewing aging reports
  • Ability to post cash receipts accurately and reconcile account balances with strong attention to detail
  • Experience resolving customer payment disputes and handling credits, refunds, or billing adjustments
  • Strong written and verbal communication skills for customer outreach and internal coordination
  • Proficiency using accounting systems and billing tools to maintain accurate customer and payment records
  • Ability to identify credit concerns, document collection activity, and escalate issues when needed
What we offer:
  • Medical, vision, dental, life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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