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Drive collection efforts on outstanding customer balances by maintaining consistent follow-up and resolving past-due accounts in a timely manner
Manage billing and payment activity through customer portals such as Ariba, OpenInvoice, or similar platforms, ensuring account details remain accurate and up to date
Review open accounts receivable items, monitor aging trends, and maintain detailed tracking of collection status and next steps using Excel
Communicate directly with customers regarding invoices, payment status, discrepancies, and documentation needed to support timely resolution
Apply cash-related information accurately and assist with receivable reconciliations to help maintain clean account records
Support billing functions and related accounts receivable processes to keep transactions flowing efficiently during a period of increased workload
Learn internal systems and procedures quickly in order to contribute immediately and operate independently in daily collections activities
Coordinate with internal stakeholders as needed to address account issues, payment delays, and portal-related submission requirements
Requirements
At least 3 years of hands-on accounts receivable and commercial collections experience in a business-to-business environment
Proven ability to manage collections independently and perform effectively with limited ramp-up time or supervision
Experience using customer invoicing or payment portals, including platforms such as Ariba, OpenInvoice, or comparable systems
Intermediate to advanced Excel skills, including practical use of PivotTables and VLOOKUP for tracking and analysis
Background in oil and gas, oilfield services, or a related energy sector environment is strongly preferred
Working knowledge of billing processes, cash activity, and overall receivables support functions
Stable employment history that reflects reliability, follow-through, and long-term commitment to high-quality work
Nice to have
Background in oil and gas, oilfield services, or a related energy sector environment