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A West LA company is hiring an Accounts Receivable Specialist on a contract-to-hire basis. As the AR Specialist, you will manage all aspects of the AR function, including collections, dispute resolution, account reconciliation, and process improvement. The ideal candidate brings strong analytical skills, effective communication abilities, and a commitment to maintaining positive client relationships while ensuring timely receipt of payments.
Job Responsibility:
Make daily collection calls and send email correspondence to customer Accounts Payable departments
File claims and manage account actions using customer web portals
Monitor customer account details for non-payment, delayed payment, and irregularities
Send customer statements and invoice copies to resolve outstanding balances
Process daily deductions, including identification, validation, and dispute resolution
Minimize deductions by ensuring compliance procedures are communicated across relevant departments
Collaborate with Sales and Trade Management teams on client-related issue resolution
Compile and organize supporting documentation for validation and dispute processes
Identify and implement process improvements as needed
Process customer receipts (ACH, wire, credit card, checks) according to established procedures
Reconcile customer accounts weekly and monthly
investigate and resolve discrepancies
Assist with cash application of customer payments and account allocations
Develop and manage recovery timelines
document and execute collection efforts
Professionally communicate with clients regarding invoicing issues and outstanding payments via phone, email, or online portals
Support Senior Manager and team members with ad hoc requests and special projects
Analyze aged receivable reports to spot trends and identify risk accounts
Assist in internal and external audit requests related to accounts receivable
Requirements:
Demonstrate professionalism and maintain confidentiality while handling multiple tasks accurately and efficiently
Strong analytical and strategic thinking skills with proven problem-solving ability
Effective negotiating and decision-making skills
Proficiency in math, logical deduction, and business communication (written & verbal)
Adaptability to changing priorities, unexpected events, and frequent interruptions
Capacity to communicate professionally across business units, customers, and vendors
Ability to navigate challenging situations with consistent professionalism
Independent prioritization and management of workload to meet deadlines, including flexibility for ad hoc and period-end close requests
Positive and professional attitude
Ability to train, assist, and mentor team members while adhering to credit and collection policies
What we offer:
medical, vision, dental, and life and disability insurance