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The Accounts Receivable Specialist is responsible for managing customer invoicing, collections, and cash application to ensure timely and accurate cash flow. This role owns customer follow‑ups, resolves payment issues, and maintains clean AR balances through proactive communication and reconciliation.
Job Responsibility:
Generate and process customer invoices accurately and on time
Proactively manage collections efforts on past‑due accounts
Contact customers via phone and email to resolve late payments
Maintain and monitor AR aging reports and collection notes
Apply and reconcile cash receipts (ACH, wires, checks, credit cards)
Research and resolve billing disputes, deductions, and short payments
Maintain accurate customer account reconciliations
Collaborate with Sales, Customer Service, and Operations to resolve payment issues
Assist with AR‑related month‑end close activities
Prepare AR schedules and support audit requests
Maintain strong documentation and internal controls
Requirements:
High school diploma or associate degree
bachelor’s preferred
2–5+ years of Accounts Receivable experience including active collections
Proven ability to professionally collect on past‑due balances
Strong understanding of AR aging, cash application, and reconciliations
Proficiency in Excel (spreadsheets, formulas)
Experience with ERP or accounting systems (NetSuite, Sage, QuickBooks, Oracle, SAP, or similar)
Strong communication, follow‑up, and organizational skills
Nice to have:
B2B collections experience
High‑volume or complex customer portfolios
Industry experience in Construction / Manufacturing / SaaS / detail oriented Services