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Responsibilities include, but not limited to, managing the company’s overall cash inflow, and ensuring accounts receivable and cash balances are accurate at all times. They will take an active role in improving related processes and systems and being a collaborative partner to our internal and external customers. The Accounts Receivable Specialist will need to be able to take ownership, work independently, dive into the details, and monitor cash applications metrics.
Job Responsibility:
Manage the company’s overall cash inflow
Ensure accounts receivable and cash balances are accurate at all times
Take an active role in improving related processes and systems
Be a collaborative partner to internal and external customers
Take ownership, work independently, dive into the details, and monitor cash applications metrics
Ensure all customer payments (credit cards, electronically transferred funds, and lockbox) are processed and posted in a timely and accurate manner
Generate and send out invoices, payment reminders, and account statements to customers
Monitor and track unapplied cash and work with stakeholders to resolve application issues in a timely manner
Respond to inquiries from internal and external customers regarding payments received and cash applications in a timely manner
Monitor accounts for overdue payments and follow up with customers as needed
Improve cash applications efficiencies, including working with banking partners and IT
Work with leadership to resolve cash application issues by supporting root cause analysis and implementing plans to prevent future issues
Maintain accurate records of all transactions, adjustments, and communications with customers
Research exceptions including overpayments, duplicate payments, and short payments
communicate findings to the Management
Analyze accounts receivable aging reports to identify problematic accounts and prioritize collections efforts
Cross train with team members to learn all aspects of the AR department
Perform special projects and other duties as assigned and as necessary
Requirements:
High School Diploma or completion of GED equivalent
Minimum 3 years experience in cash management (including credit card, wires, ACH, and lockbox)
Proficiency in Microsoft Office Suite – Advanced Excel skills
Nice to have:
Bachelor’s degree in Business Administration, Finance, Accounting, or related field of study
Knowledgeable with General Ledger
Experience working with large retailers
Proficient with SAP
Ability to work well with other departments and in cross-functional areas