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We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Blue Ash, Ohio. In this role, you will play a key part in managing customer payments, resolving disputes, and ensuring the accuracy of financial records. The ideal candidate will have strong organizational skills and a commitment to maintaining positive relationships with customers.
Job Responsibility:
Process and record customer payments across various types, accurately entering cash receipts into the accounting system
Monitor outstanding invoices and initiate timely collection calls for equipment, parts, rental, and service payments
Investigate and resolve customer disputes regarding payments, issuing refunds or adjustments as needed
Identify unapplied credits promptly and reconcile them against outstanding balances where appropriate
Communicate potential credit risks or bad debt concerns to management immediately upon discovery
Document the financial status of customers and track the progress of collection efforts
Maintain and organize correspondence and records related to accounts receivable
Collaborate with internal teams to manage payment terms and expedite collections on individual accounts
Set up new customer accounts, including tax status and shipping details, and complete required registration processes
Coordinate with Sales and Service teams to ensure invoices are generated accurately and on time
Requirements:
Minimum of 3 years of experience in accounts receivable or a related field
Proficiency in managing aging accounts and generating aging reports
Strong knowledge of commercial collections processes
Excellent organizational and communication skills
Ability to identify and resolve discrepancies in financial records
Experience working collaboratively with cross-functional teams
Familiarity with customer account setup and payment systems
Commitment to maintaining accuracy and attention to detail in all tasks