Accounts Receivable Specialist

• Collection’s activities relating to mixed portfolio of customer accounts, including communication with clients regarding collections issues, actions, payment inquiries and invoicing
• Update and maintain accurate customer files with all applicable correspondence and report to Management on status as required
• Communication with clients within assigned portfolio regarding collections issues, actions, payment inquires, invoicing and account reconciliation
• Recognize billing issues through research and regular reconciliation
• Preparation of monthly account breakdowns and analysis, as required by the Manager and customers
• Compilation and provision of invoice copies, credits and unapplied payment details, as required
• Preparation and reconciliation of accounts, unapplied credit balances, credit notes as assigned
• Coordination of monthly pre-authorized payments with customers and the Payments team for assigned portfolio
• Participate in conference calls with customers and internal partners supporting recovery of past due invoices
• Any ad hoc tasks assigned by management as required to support the overall team objectives and success of the AR

• Bachelor's degree in accounting or 3+ year's experience processing accounts receivable
• AI Fluency and/or use of M365 Copilot
• Must possess a high level of moral judgment for handling confidential information and monetary transactions
• Strong diplomatic, negotiation and conflict resolution skills in order to handle late payment discussions
• Effective attention to detail and high degree of accuracy managing reconciliations
• Able to effectively communicate both verbally and in writing
• Must be a team player and have the ability to effectively work within a strong cross functional environment
• Sound analytical thinking, planning, prioritizing and execution skills
• Excellent computer skills with a strong working knowledge in Microsoft Word and Excel

Working understanding with the US Health Care system