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We are looking for an Accounts Receivable Specialist to join a client's finance team in Fort Wayne, Indiana in a contract capacity with the potential for a permanent role. This role focuses on applying payments, maintaining accurate customer account records, and delivering responsive support for invoice and account-related questions. The ideal candidate brings a strong grasp of receivables processes, communicates professionally with internal teams and customers, and can manage deadlines in a fast-paced office environment.
Job Responsibility
Record incoming payments accurately and within established timelines, including check and cash activity processing
Review invoice terms and discount structures to ensure payments are applied correctly and account balances remain accurate
Investigate and resolve invoice disputes through online tools and manual research while keeping service levels high
Track account activity such as rebills, past-due items, and additional charges, taking appropriate follow-up action as needed
Assist users with online invoicing questions and encourage effective use of digital billing resources
Partner with credit and other internal departments to address account concerns and support timely issue resolution
Meet department deadlines, support period-end cutoff activities, and work additional hours when business needs require it
Contribute to special assignments and help improve day-to-day receivables operations through dependable execution
Requirements
Associate degree in accounting or 2-5 years of related accounts receivable or finance experience
Working knowledge of accounts receivable practices, including cash application, billing support, and payment posting
Comfort using computer systems and financial software to manage transactions and account records
Strong attention to detail with the ability to identify discrepancies and solve routine account issues effectively
Clear customer service and communication skills for handling member or client questions professionally
Ability to collaborate well with team members across finance and credit functions
Reliable work habits, a positive attitude, and the flexibility to support deadline-driven workloads
What we offer
Medical, vision, dental, and life and disability insurance