Accounts Receivable Specialist

Job Profile Summary: Acts as the primary point of contact for customer billing and payment issues on assigned accounts. Works with Account Teams to ensure the collections function is working efficiently by controlling credit to customers and collecting all monies due in order to minimize the risk of bad debt. Manages the collection of customer accounts from and initiates problem resolution by using various research and reconciliation techniques. Handles and documents internal and external communications, via phone, ticket or email as outlined in department processes.