Accounts Receivable Specialist

• Assist the Accounts Receivable Supervisor in managing the cash collection process
• Contact customers via phone and email to ensure timely payments
• Maintain detailed customer communication records, including payment commitments, in our accounts system
• Oversee the invoicing process to ensure customers are billed on time
• Process and allocate customer payments, including wire transfers, ACH, checks, and credit card transactions
• Prepare supporting documentation for chargebacks on disputed credit card transactions
• Work with staff accountants to reconcile sales between CRM (Salesforce) and the General Ledger (Unit4)
• Update the general ledger (Unit4) with approved amendments via the CRM system (Salesforce)
• Raise credit notes with approval from the AR Manager, Sales Director, and VP of Finance
• Assist the AR Manager in preparing accounts receivable aging reports for each event, ensuring they are communicated to Sales and Finance regularly
• Escalate client disputes and collaborate with the Sales Team to resolve outstanding issues
• Identify collection risks and keep the AR Manager and Sales Managers informed of any concerns
• Liaise with collection agencies regarding overdue accounts
• Attend conferences and assist with on-site collections
• Handle ad hoc projects and financial analysis as needed

• 2+ years of experience in a finance department, preferably with credit control experience
• Proficiency in accounting software and Microsoft Office
• Strong analytical skills with the ability to resolve discrepancies and reconcile accounts
• Excellent communication and interpersonal skills to collaborate with both customers and internal teams
• Highly organized with strong attention to detail
• Availability to travel to on-site events as needed

Comprehensive benefits package