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The Accounts Receivable Representative will work independently to ensure transactional excellence in Accounts Receivable. This role requires intermediate to advanced knowledge and experience in AR. The representative will collaborate with various external and internal partners, such as Customers, Customer Services, IT, Commercial Sales, Commercial Finance, Accounts Payable, and General Ledger Teams. The primary focus is on driving daily collections activities to achieve collection efficiency, percent past due, DSO, and bad debt goals.
Job Responsibility
Collecting invoices: Pre-call/prepare/send statements with current invoices, call on past due invoices, and resolve disputes with the customer and sales team
Conducting credit risk assessments on new and existing accounts, with periodic reviews and corrective actions as needed
Assessing and releasing orders on hold
Inputting invoices into external portals as required
Collaborating cross-functionally with FP&A, Commercial, and Customer Services teams to resolve discrepancies on invoices related to pricing, short shipments, invalid PO numbers, billing method issues, and supporting the sales team to increase revenue while limiting risk
Assisting with cash allocation as needed
Performing other ad-hoc credit control-related duties as requested by line management
Requirements
Minimum of 3 years of experience in Accounts Receivable and/or Credit Controlling
Vocational education in Accounting/Finance with local education, including passes in English and Math
Skills, knowledge, and competence to drive significant achievement of credit control objectives in changing economic circumstances
Ability to manage relationships both internally and externally
Strong administration skills
Working knowledge of EDI and its impact on collections
Proficiency in the regional language
Knowledge and experience with accounting software
competent in the use of Microsoft Excel, Word, and Outlook
Intermediate Microsoft Excel skills are essential
High attention to detail and accuracy, as data entry is a critical component of the role
Nice to have
Bachelor's degree in Accounting, Finance, or a related field
Experience with ERP systems
Additional certifications in credit management or accounting