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Our client is seeking an experienced Accounts Receivable Representative with a minimum of 5 years of receivables experience to join their corporate office in Sunset Hills, MO. The successful candidate will be highly skilled in Microsoft Excel and Word and have strong 10-key experience. This role requires accuracy in dealing with numbers, exceptional attention to detail, and the ability to prioritize and multi-task in a fast-paced environment. Strong interpersonal and communication skills are essential, as well as the ability to work independently and collaboratively within a team.
Job Responsibility:
Manage a high volume of collection calls to customers, ensuring the payments are collected within term and respond to incoming customer inquiries regarding billing, payment status, and discrepancies
Generate and send accurate invoices to customers based on contracts, orders, or agreements in a timely manner
Investigate and resolve billing discrepancies or disputes
Reconcile and apply customer payments to assigned accounts, including lockbox, credit card receipts, and other payment methods
Complete month-end reconciliations ensuring all accounts are accurately balanced and any discrepancies are resolved prior to deadlines
Work closely with internal sales staff to research and resolve billing issues
Assist with credit card processing tasks, including handling declines, invalid cards, prepayments, applications, chargebacks, and other related duties
Process and apply credit memos in accordance with company policies and customer agreements
Process and manage credit holds daily by collecting prepayments and purchase orders, ensuring customers' accounts are in good standing and orders are processed appropriately
Support the department with special projects and ad-hoc tasks as assigned
Requirements:
At least 5 years of experience in accounts receivable, collections, or related finance roles
Strong proficiency in Microsoft Excel and Word
Experience with 10-key data entry
Ability to handle a high volume of work and prioritize tasks effectively
Strong organizational and time management skills
Excellent interpersonal and communication skills, both written and verbal
High level of accuracy in processing payments, invoicing, and account reconciliation
Ability to work both independently and as part of a team
Strong analytical skills to research and resolve disputes or issues in a timely manner
High school diploma required
Nice to have:
Prior experience with accounting software or ERP systems (AS400, NetSuite)
Associate’s degree or higher in accounting, finance, or related field