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We are looking for an experienced Accounts Receivable Representative: III to support billing and payment operations for a contract assignment. This onsite opportunity is ideal for someone who communicates clearly, handles customer account questions with confidence, and maintains accurate financial records in a fast-paced setting. The person in this role will help manage incoming inquiries, review invoices and payments, and work across accounting activities to keep receivables current and discrepancies resolved.
Job Responsibility:
Respond to inbound customer calls and provide timely support related to invoices, account balances, and payment concerns
Prepare, review, and maintain customer invoices to ensure billing information is accurate and properly documented
Apply payments, process checks, and update account records with careful attention to detail
Investigate account issues such as short payments, discrepancies, and overdraft-related concerns, then coordinate resolution as needed
Monitor outstanding receivables and follow up with customers to support timely collection activity
Use Microsoft Office and other business software to track transactions, maintain files, and communicate updates clearly
Partner with internal accounting teams to support daily accounts receivable functions and maintain organized records
Deliver detail-oriented customer service while handling sensitive financial information in an accurate and courteous manner
Requirements:
Prior experience in accounts receivable, billing, or related accounting support work
Strong customer service skills with the ability to manage inbound calls efficiently
Experience working with invoices, payment posting, check processing, and account reconciliation tasks
Proficiency with Microsoft Office applications and confidence using multiple software programs in a business environment
Ability to identify discrepancies, research account issues, and take appropriate steps toward resolution
Clear verbal and written communication skills with a detail-oriented and dependable approach
Solid computer skills and the ability to work effectively in an onsite office setting