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As an Accounts Receivable Officer, you will play a key role within Service Stream’s Transaction Services team, supporting the effective management of receipting, collections, treasury activities, and customer accounts. Reporting to the AR Team Lead, you will be responsible for ensuring accuracy, compliance, and high quality service delivery across the full Accounts Receivable function. This is a 12 month fixed term, full time position based at our Melbourne office, with the potential for permanency following the initial contract term. Please note this role is only open to Australian Citizens.
Job Responsibility:
Perform day‑to‑day management of AR collection and receipting activities, ensuring timely and accurate processing
Keep track, reconcile, and process customer payments in line with financial policies and procedures
Liaise with internal and external customers to resolve queries and maintain strong working relationships
Tabulate data and compile regular AR and treasury reports for key stakeholders
Monitor the effectiveness of AR processes and recommend improvements where required
Support treasury activities including receipting and handling customer funds
Ensure accuracy and compliance in all AR activities
Contribute to continuous improvement initiatives within the Transaction Services team
Requirements:
Australian Citizenship is required
Minimum 2+ years’ experience as an Accounts Receivable Officer (essential)
Strong attention to detail and high level of accuracy
Excellent organisational and time‑management skills
Effective verbal and written communication skills, with the ability to work collaboratively
Strong problem‑solving capability and the ability to work independently when required
Experience using SAP AR modules and workflows (highly regarded)
Industry experience in telecommunications, utilities, or transport (desirable)
Additional finance or accounting training highly regarded
Nice to have:
Experience using SAP AR modules and workflows
Industry experience in telecommunications, utilities, or transport
Additional finance or accounting training
What we offer:
Flexible working options to support work–life balance
Career growth and development opportunities across a national organisation
Access to employee discounts with major retail partners including Woolworths, Airbnb, JB Hi‑Fi and Bupa
A wide range of paid leave options such as parental, cultural, study, community service, volunteering and purchased leave
Supportive and inclusive team culture, with employee recognition through our Kudos program