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We are seeking an Accounts Receivable Officer – Risk & Recoveries to join our finance team. In this role, you’ll manage risk accounts referred from Collections, oversee recovery actions, and work closely with legal counsel on insolvencies and settlements. You’ll also liaise with Administrators and Liquidators, recommend write-offs in line with policy, and contribute to improving risk and recovery processes.
Job Responsibility:
Manage the Risk Ledger – monitor mailboxes and ensure accurate tracking of risk accounts
Investigate and confirm equipment removal from Risk Customer sites before closure
Lead system utilisation and reporting – act as the subject matter expert for Risk Accounts, generate reports, and provide training and support to the team
Drive process improvement initiatives – identify, recommend, and implement enhancements to risk and recovery processes
Administer Certificates of Currency (CoC) & PPSR – monitor requests, validate and update systems, maintain reminders, and manage related credits
Requirements:
3+ years of accounts receivable experience
At least 1 year in Risk and Recovery
Proficiency with ERP systems (e.g., Baseplan, SAP, Oracle)
Strong customer-facing finance experience with excellent communication skills
Proven ability to collaborate cross-functionally as a subject matter expert with Collections, Operations, and Branch teams
AICM membership preferred
CCE or Certificate IV/Diploma in Credit Management desirable
Nice to have:
AICM membership
CCE or Certificate IV/Diploma in Credit Management
What we offer:
Development and career progression pathways
Access to employee discounts, benefits and wellbeing program
Purchased additional leave program
Novated leasing and salary sacrifice
12 weeks Paid Parental Leave in addition to government parental leave scheme
Volunteering opportunities through the Coates Foundation
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