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Accounts Receivable Officer - Collections

coates.com.au Logo

Coates

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Location:
Australia , Mascot

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking an Accounts Receivable Officer to join our finance team and implement functions related to customer account collections and relationship management. In this role, you will take ownership of customer account collections and relationship management, ensuring invoices are collected accurately and efficiently reducing DSO. You will work closely with customers to resolve queries, manage disputes, and maintain positive relationships, while driving continuous improvement initiatives that help our team operate at its best.

Job Responsibility:

  • Managing collections handling delayed payments while balancing firm collection practices and maintaining strong relationships with key internal stakeholders and major customers
  • Driving financial performance by reducing DSO and mitigating risk implementing measures to accelerate payments, minimise exposure to bad debt, and strengthen the company’s overall financial position
  • Raising and resolving disputes ensuring accuracy through investigative problem-solving, maintaining detailed records, and collaborating with internal teams to keep collections processes smooth and compliant
  • Investigate and perform reconciliation to ensure accuracy in accounts, payment allocations and claims
  • Drive process improvement initiatives - identify, recommend, and implement enhancements to collection processes and procedures

Requirements:

  • 3+ years’ accounts receivable experience
  • Proficiency with ERP systems and excel skills (e.g., Baseplan, SAP, Oracle)
  • Strong knowledge of credit management principles and reconciliation skills
  • Proficient in collection strategies, techniques and reporting

Nice to have:

  • AICM membership preferred
  • CCE or Certificate IV/Diploma in Credit Management desirable
What we offer:
  • Development and career progression pathways
  • Access to our employee discounts, benefits and wellbeing program
  • Purchased additional leave program
  • Novated leasing and salary sacrifice
  • 12 weeks Paid Parental Leave in addition to government parental leave scheme
  • Volunteering opportunities through the Coates Foundation

Additional Information:

Job Posted:
December 31, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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