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We are seeking an Accounts Receivable Officer to join our finance team and implement functions related to customer account collections and relationship management. In this role, you will take ownership of customer account collections and relationship management, ensuring invoices are collected accurately and efficiently reducing DSO. You will work closely with customers to resolve queries, manage disputes, and maintain positive relationships, while driving continuous improvement initiatives that help our team operate at its best.
Job Responsibility:
Managing collections handling delayed payments while balancing firm collection practices and maintaining strong relationships with key internal stakeholders and major customers
Driving financial performance by reducing DSO and mitigating risk implementing measures to accelerate payments, minimise exposure to bad debt, and strengthen the company’s overall financial position
Raising and resolving disputes ensuring accuracy through investigative problem-solving, maintaining detailed records, and collaborating with internal teams to keep collections processes smooth and compliant
Investigate and perform reconciliation to ensure accuracy in accounts, payment allocations and claims
Drive process improvement initiatives - identify, recommend, and implement enhancements to collection processes and procedures
Requirements:
3+ years’ accounts receivable experience
Proficiency with ERP systems and excel skills (e.g., Baseplan, SAP, Oracle)
Strong knowledge of credit management principles and reconciliation skills
Proficient in collection strategies, techniques and reporting
Nice to have:
AICM membership preferred
CCE or Certificate IV/Diploma in Credit Management desirable
What we offer:
Development and career progression pathways
Access to our employee discounts, benefits and wellbeing program
Purchased additional leave program
Novated leasing and salary sacrifice
12 weeks Paid Parental Leave in addition to government parental leave scheme
Volunteering opportunities through the Coates Foundation
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