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We are looking for an experienced Accounts Receivable Manager to lead and oversee the collection department in San Diego, California. This role involves managing a team, developing operational strategies, and ensuring effective credit and collections procedures to optimize financial outcomes. The ideal candidate will bring strong leadership skills, a solid understanding of accounts receivable processes, and a commitment to maintaining compliance with industry standards.
Job Responsibility:
Lead and manage a team of permanent employees and contract staff, providing training, motivation, and development to maintain low turnover rates
Evaluate and enhance current credit and collections procedures, ensuring compliance with best practices and optimizing customer credit ratings
Analyze collection efforts and associated costs to strike a balance between staffing levels and cost efficiency
Prepare and present daily, monthly, and ad-hoc reports on collection activities, outstanding balances, and performance metrics to senior management
Collaborate with cross-functional teams to address customer concerns and expedite payments
Approve account adjustments and audit delinquent accounts to ensure all recovery efforts are exhausted before assigning bad credit status
Oversee the preparation and management of accounts sent to external collection agencies, including payment processing and customer reinstatement
Monitor and analyze aged accounts to maintain effective cash flow and minimize overdue balances
Ensure compliance with Sarbanes-Oxley requirements through regular audits and reviews
Develop and implement strategic decisions, in consultation with senior leadership, to align with business goals
Requirements:
Bachelor’s degree in Finance or equivalent experience in a related field
A minimum of ten years of credit and collections management experience
Comprehensive knowledge of accounts receivable systems and processes
Strong analytical skills with the ability to reconcile accounts and resolve complex issues effectively
Excellent communication skills, both verbal and written, to interact with internal teams and external clients
Proficiency in Microsoft Word, Excel, and Access
experience with D365 Finance and Operations is preferred
Proven ability to lead a team and manage multiple priorities in a fast-paced environment
Familiarity with commercial collections, cash applications, and aging reports