Accounts Receivable Lead

• Lead the monthly AR close process: sub-ledger to GL tie-outs, provision for doubtful accounts, aging analysis, and flux explanations
• Collaborate with Revenue Accounting and Data teams to ensure accurate tieouts between A/R, cash, and deferred revenue
• Resolve complex merchant/customer disputes and reduce stale balances through proactive collections and process improvements
• Establish and maintain disputes resolution in Stripe or other Payment Service Providers
• Build and mentor a high-performing AR team, supporting Shared Services or BPO partners with training, SOPs, and knowledge-sharing
• Publish AR KPIs and dashboards: DSO, aging buckets, unapplied cash, and forecast accuracy
• Design and implement scalable automation and process improvements using tools like Excel, SQL, NetSuite, or Oracle
• Partner cross-functionally with Billing, Sales Ops, Finance, and Product to support business expansion and new monetization models
• Support audits and provide audit-ready documentation and controls
• Continue to develop and implement policies and procedures to scale with the business

• 8+ years of AR, Billing, or Collections experience in a tech-enabled or services environment
• 2–3 years in a lead or manager capacity
• Proven track record in process design, automation, or systems improvements (NetSuite, Oracle, or Salesforce)
• Strong analytical mindset with experience reporting on DSO, cash flow forecasting, and aging analysis
• Deep familiarity with subscription, usage-based models
• Experience supporting monthly close cycles, reconciliations, and SOX/internal controls
• Proficiency in Excel
• bonus if you know SQL, Alteryx, or have worked with JIRA/ticketing tools
• Clear, empathetic communicator who thrives in cross-functional, global teams
• BA/BS in Accounting, Finance, or similar field preferred

SQL, Alteryx, JIRA/ticketing tools

• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend, home office stipend