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Accounts Receivable / Customer Service Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , New Providence

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Category:

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Contract Type:
Not provided

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Salary:

50000.00 - 60000.00 USD / Year

Job Description:

We are looking for an experienced Accounts Receivable / Customer Service Specialist to join our team in the New Providence, New Jersey area. This role involves managing customer accounts, resolving payment-related inquiries, and ensuring accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a customer-focused approach to effectively handle account reconciliations and build positive client relationships.

Job Responsibility:

  • Communicate with customers to address inquiries about lease terms, rental periods, and payment-related issues
  • Review lease agreements to verify payments and determine potential credits, subject to management approval
  • Prepare detailed aging reports for past-due accounts, providing analysis and recommendations for action
  • Investigate unidentified payments and collaborate with customers to resolve application discrepancies
  • Reconcile and resolve payment inquiries, coordinating with sales and administrative teams as needed
  • Monitor unapplied cash and overdue balances on lessee accounts to ensure accurate records
  • Facilitate the collection of overdue payments while fostering strong customer relationships
  • Download payment data from customer portals and ensure proper application
  • Verify data input for accuracy and compliance with financial standards

Requirements:

  • Minimum of 2 years of experience in accounts receivable or customer service roles
  • Proficiency in Microsoft Excel and familiarity with systems such as Infor and Lawson
  • Strong organizational and analytical skills to manage financial data and reports
  • Excellent communication skills for handling client inquiries and resolving issues
  • Ability to build and maintain positive relationships with customers
  • Experience in managing client accounts and ensuring accurate payment processing
  • Attention to detail to ensure the accuracy of financial records
  • Knowledge of accounts receivable processes and best practices
What we offer:
  • medical, dental, vision insurance, and pension plan
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan

Additional Information:

Job Posted:
January 24, 2026

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