Accounts Receivable / Customer Service Specialist Job at Robert Half (New Providence)

Customer Account Specialist

Customer Account Specialist role at HPE Financial Services helping organizations...

Location

India , Gurgaon

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience and 4-6 years related experience or Master's degree and 2-4 years experience
4-6 years related experience in a telephone support position in a service or end-user support environment
2 years experience in the microcomputer industry
Technical training in the company or other manufacturers' product lines
Working knowledge of the field of Customer Relations
Excellent verbal communication and customer service skills
Intermediate-level knowledge of operating systems software
Demonstrated writing/correspondence skills
Experience and demonstrated presentation skills
Knowledge of legal ramifications/conflicts in Customer Relations environment such as consumer rights and manufacturers' warranty responsibility

Job Responsibility

Manage customer lifecycle and collection process
Monitor, report, document and resolve payment deviations (payment delays)
Serve as accounts receivable point of contact for the customer
Resolve invoicing and payment queries
Ensure customer has effortless customer experience
Meet company's AR targets
Work closely with customer's accounts payable team to ensure payment
Work with internal functions to ensure all invoice payments are applied and closed
Provide proactive customer service
Support customer in understanding available channels to engage with company

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion
Comprehensive benefits suite supporting physical, financial and emotional wellbeing
Career development programs

Fulltime

Accounting Specialist- Accounts Payable & Receivable

The Accounting Specialist position plays an integral role in managing and assist...

Location

United States , Fairfield

Salary:

Not provided

CIP Retail

Expiration Date

Until further notice

Requirements

Associate’s degree in Accounting, Finance, or a related field preferred
Bachelor's degree a plus or equivalent years of experience
3-5 years of experience in accounts payable and accounts receivable roles, with exposure to general ledger accounting
Strong understanding of basic accounting principles and procedures
Excellent data entry skills with a high degree of accuracy
Experience with ERP systems (SAGE or Epicor experience is a plus)
Proficient in the Microsoft Office products
Ability to work both independently and collaboratively in a fast-paced manufacturing environment
Strong organizational and communication skills
Familiarity with electronic payment processing

Job Responsibility

Process vendor invoices, match with purchase orders and receivers, and resolve all discrepancies in a timely manner
Execute timely vendor payments each week
Ensure all products and services received are accurately accounted for, approved and entered for payment in a timely manner
Work with Controller / Sr. Accountant to ensure accruals accurately reflect all items received but not yet invoiced at month end
Maintain accurate vendor records and reconcile statements
Assist with 1099 preparation and respond to vendor inquiries
Ensure invoicing is complete expeditiously each day
Generate and send customer invoices
Apply customer payments and reconcile accounts
Monitor past due balances and aggressively manage collections

What we offer

Competitive Compensation – Fair and competitive pay based on experience and skills
annual incentive bonus program
Comprehensive Benefits Package – Including medical, dental, and vision coverage
401(k) with Company Match
Paid Time Off & Holidays
Collaborative Work Environment – Work alongside a supportive team that values innovation and craftsmanship

Fulltime

Accounts Receivable Specialist

We are seeking a detail-oriented and proactive Accounts Receivable Specialist (C...

Location

India

Salary:

Not provided

Finance in a Box

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Finance, Accounting, or Business Administration (or equivalent experience)
8–10 years of experience in accounts receivable or collections, preferably in logistics tech, Biotech, or similar SAAS industries
Strong understanding of collections processes and best practices
Excellent communication and negotiation skills
Proficiency in accounting software -Net Suite
experience with collections management systems is a plus
Analytical mindset with the ability to solve problems effectively
Ability to work independently in a remote environment

Job Responsibility

Manage the daily accounts receivable process, ensuring timely collection of payments
Monitor and review accounts receivable aging reports to prioritize collection efforts
Handle disputes and overdue accounts effectively by communicating with clients professionally and persistently
Resolve billing issues in coordination with the sales and operations teams
Identify and recommend improvements to collection processes
Leverage tools and technologies to enhance collection efficiency
Ensure compliance with relevant regulations and industry standards
Generate and maintain accurate reports on collections performance
Analyze trends and suggest actionable improvements to senior management
Work closely with finance, sales, and customer service teams to address outstanding issues and facilitate seamless payment collection

What we offer

Provident Fund
Paid Time Off (PTO)
Health Care & Dependent Care
Work from home

Fulltime

Accounts Receivable Specialist

The Accounts Receivable Specialist is responsible for high volume of processing ...

Location

United States , Irmo

Salary:

26.00 - 28.00 USD / Hour

Ritchie Bros

Expiration Date

Until further notice

Requirements

2-3 years of prior accounts receivable experience
Customer Service experience preferred
Flexibility and willingness to work varied hours and occasional overtime hours
Experience working with ERP systems
Proficiency with Microsoft Excel, Word and PowerPoint
Excellent verbal and written communication skills in English
Excellent interpersonal skills and ability to build relationships
Outstanding analytical and problem-solving skills
Organized, detailed-oriented and able to multi-task in a fast-paced environment
Excellent time management skills and the ability to always meet deadlines

Job Responsibility

Responsible for confirming bid deposits and payments
Uploads auction transactions and enter all accounting adjustments including deductions, price adjustments, collapses, sales tax, pilferage
Processes refunds for overpayments, bid deposits, collapses, price adjustments, and tax adjustments
Ensures appropriate authorizations and policies are adhered to with respect to adjustments
Generates invoices to bill customers, consignors and inter-company subsidiaries
Assists sale site in collections and reconciling customer accounts
investigate and resolve any delinquencies
Notifies departments regarding pertinent receivable balances, adjustments and holdbacks in accordance with timelines
Scrutinize aging of accounts receivable and provide input to management for determining allowance for doubtful accounts (AFDA) per policy
Responsible for Reconciling AR sub-ledger to general ledger

What we offer

Medical, dental, vision, and basic life insurances
Company 401k plan with 100% match for the first 4% contributed
15 days of PTO each year

Fulltime

Service Assurance Center Accounts Specialist

Allied Universal’s SAC operates 24 hours per day, 365 days per year, and is a cr...

Location

United States , White Plains

Salary:

22.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
Minimum of one (1) year of prior customer service experience
Ability to navigate a web-based system and type while assisting callers
Experience working in a team environment as well as independently
Ability to multi-task in a fast-paced environment, while showcasing strong attention-to-detail
Strong verbal and written communication skills with an emphasis on providing excellent customer service over the phone
Highly motivated self-starter

Job Responsibility

Monitor and adjust schedules in real time by identifying unscheduled or missed shifts, ensuring site management is notified, and updating records to reflect actual service hours
Create and maintain accurate attendance exception records, collaborating with local branches and clients to resolve scheduling issues promptly
Monitor and respond to safety check calls and emergency situations by contacting appropriate personnel and documenting with incident reports
Train/retrain officers on call-in procedures
Provide feedback to account managers, by way of notes or e-mails, on anything that needs to be corrected with their accounts, employees, or site schedules
Use the Guard Management Platform (GMP) to ensure requests are replied to and closed out properly for proper invoicing
Receive calls from Allied Universal employees and transfer calls to appropriate personnel
Create and distribute after-action reports directly to the client

What we offer

Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Fulltime

Prescription Service Specialist

The role involves processing prescriptions received daily, liaising with GP surg...

Location

United Kingdom , Bridgwater

Salary:

Not provided

Clinisupplies

Expiration Date

Until further notice

Requirements

Previous experience in a process driven role
Good literacy and numeracy to GCSE ‘O’ level
Intermediate IT skills (Microsoft Office)
Excellent organisation skills
Ability to prioritise workload
Good communication skills written and verbal
Excellent telephone manner
Excellent attention to detail
Excellent data input and ability to analyze data
Ability to use multiple systems at one time

Job Responsibility

To be proficient in all prescription policies, processes, and software
To process all prescriptions and orders accurately and in line with the normal monthly ordering patterns
To ensure all prescription are processed in line with despatch deadlines
To work with GP surgeries to ensure prescriptions are received in good times and as per consumers requirements
Deliver excellent customer service, treating every consumer equally and with dignity and respect
To ensure all email correspondences are actioned as per company guidelines and within the agreed timescales
To ensure the stock report is reviewed daily and consumers advised of any delay
To ensure all calls are dealt with promptly, efficiently and in a courteous manner, with the aim of having first time resolution for all calls
To proficiently promote Clinisupplies products in line with appliance usage guidelines
To monitor customer feedback and report back to your line Manager

Fulltime

Customer Success Specialist

The Customer Success Specialist is primarily responsible for aftermarket sales a...

Location

United States , Columbus

Salary:

Not provided

ADB Safegate

Expiration Date

Until further notice

Requirements

High school diploma and 2-5 or more years of customer service experience
Ability to work with a variety of software and database systems to manager orders, pipelines and other company processes
Ability to interpret documented rules, past practices, or instruction on a semi-independent level

Job Responsibility

Supporting aftermarket order tracking, price quoting, and scheduling
Maintaining customer information in the appropriate Customer Relationship Management (CRM) systems and processes
Managing timelines and tasks to ensure schedules are met
Selling products and services
Communicating with customers to provide updates, field questions and respond to other requests
Responding to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources
Conferring with customers by telephone to provide information about products or services, take or enter orders, or obtain details of complaints
Keeping records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Providing Accounts Receivable follow up on past due accounts including collections calls, tracking / recording collections data and information from customers

What we offer

competitive salary/ benefits
The opportunity to develop your career
A great flexible working culture with company values and behaviours that help shape your development and lead to success for you and the Company
An international environment with opportunities to collaborate with colleagues in different countries around the globe

Consumer Collection Specialist

The Consumer Collections Specialist is responsible for collecting payments and r...

Location

Mexico , Monterrey

Salary:

Not provided

Hunter Douglas

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Associate or bachelor’s degree in accounting, Finance, Business Administration, or a related field preferred
Fluent in English (both verbal and written) — this is a mandatory requirement
Must demonstrate strong communication skills to speak confidently and clearly with consumers regarding payments and account issues
Proven ability to communicate with empathy and professionalism while resolving payment concerns
Knowledge of consumer credit and collections principles, as well as familiarity with consumer data privacy and debt collection regulations
Proficiency in ERP or CRM-based receivables and collections systems
Proficient in Microsoft Excel and Word
Strong problem-solving, time management, and organizational skills
Ability to work independently and manage multiple priorities in a fast-paced environment

Job Responsibility

Contact consumers with past-due balances via phone, email, and other approved channels in accordance with company policy and applicable consumer protection laws
Communicate clearly and confidently in English to collect payments, negotiate repayment plans, and resolve account issues
Handle incoming customer inquiries regarding billing, payments, and account disputes with empathy, accuracy, and professionalism
Research and resolve exceptions or discrepancies in invoices, payments, and account activity
Document all consumer interactions, payment commitments, and follow-up actions accurately in the system of record
Identify accounts for escalation, write-off, or further review based on delinquency status or payment behavior
Process payments on consumer accounts for credit card declines, non-sufficient funds or general past due balances
Review account status reports and manage the collections queue daily to ensure timely follow-up
Collaborate with customer care and finance teams to ensure alignment on billing, refunds, and dispute resolutions
Identify opportunities for process improvement to enhance collection efficiency and customer satisfaction

What we offer

Competitive compensation package including annual bonus
Generous benefits package including major medical expenses and life insurance
Vacation days
Vacation premium
Paid time off
Christmas bonus
Food vouchers and cafeteria service
Savings fund
Career developmental opportunities
A company culture that prioritizes internal development

Select Country

Accounts Receivable / Customer Service Specialist

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?