Accounts Receivable / Customer Service Specialist Job at Robert Half (New Providence)

Accounts Payable and Accounts Receivable Specialist

As an Accounts Payable and Accounts Receivable (AP/AR) Specialist, you will mana...

Location

United States , Boston

Salary:

68250.00 - 87750.00 USD / Year

The Trustees of Reservations

Expiration Date

Until further notice

Requirements

A minimum of 4-6 years of professional experience in transaction processing
Associate's degree or equivalent educational experience, preferably in an area related to Accounting, Finance, or Business Management
Digital literacy and proficiency in MS Office Suite, specifically MS Excel
A proven ability to manage external service providers and their platforms
Strong communication and customer service skills, analytical abilities, and attention to detail
Ability to foster positive, professional, and productive working relationships with colleagues, clients, and vendors
Willingness to learn and develop new skills
Ability to transit to the Boston office to perform in-person tasks on an ad-hoc basis
Current authorization to work in the United States
A satisfactory criminal background (CORI) check.

Job Responsibility

Manage the complete lifecycle of the Trustees’s outgoing vendor payments and incoming client revenues
Work in tandem with the AP Administrator to verify and process vendor invoices in a cloud-based AP platform, MineralTree
Communicate with vendors and colleagues to resolve discrepancies with invoices and/or invoice coding
Review incoming paper invoices and route to the appropriate approver in MineralTree
Schedule and execute vendor payments, ensuring timely processing
Manage vendor information and ensure compliance documentation is current
Ad hoc vendor and payment analysis, journal entry submission, and other projects as directed by Supervisor
Administer cloud-based AR Platform, BILL
Create and send accurate customer invoices BILL and the general ledger, NetSuite
Monitor incoming banking activity and communicate with colleagues to ensure that revenues are posted accurately to the general ledger

What we offer

Sick time: 15 days per year
Vacation time: 20 days per year
Holidays: 12 observed holidays, 3 floating
Health Insurance: eligible to participate in the Trustees health insurance benefit via Blue Cross Blue Shield (BCBS)
Short-Term and Long-Term Disability Insurance
Massachusetts Paid Family Medical Leave
Life Insurance
401k with 5% match after 1 year of employment
Employee Assistance Program: Free access to a confidential service
Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions

Fulltime

New

Accounts Receivable Specialist

We are looking for an Accounts Receivable Specialist to support billing, cash ap...

Location

United States , Troy

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in accounts receivable with hands-on responsibility for billing, cash applications, collections, and cash activity
Working knowledge of commercial invoicing processes, including service, repair, warranty, and project-based customer billing
Ability to reconcile bank activity, post receipts accurately, and maintain detailed records for outstanding accounts
Familiarity with customer credit review, payment tracking, and follow-up procedures for overdue balances
Experience coordinating with internal teams to resolve invoicing discrepancies and customer payment concerns
Understanding of financial close support, including account reconciliations, reporting, and audit preparation
Ability to manage multiple priorities with strong attention to detail and accuracy in a fast-paced environment
MUST HAVE SAP experience

Job Responsibility

Manage day-to-day accounts receivable activity in the company’s system of record, ensuring transactions are entered accurately and on time
Prepare customer invoices for spare parts, repairs, warranty work, service activity, and project-related orders, including deposits and final revenue billings
Generate export shipping invoices with the required customs details for international deliveries and submit invoices through customer billing portals when applicable
Apply customer payments, post cash receipts, process credit card transactions, and complete daily bank reconciliations to maintain accurate cash records
Track open balances, follow up on commercial collections, gather payment status updates, and recommend account restrictions when risk or delinquency concerns arise
Work closely with project sales and aftermarket teams to investigate and resolve billing discrepancies, payment issues, and customer account questions
Review customer credit information, support recommendations for payment terms and credit limits, and maintain documentation related to bankruptcies, tax forms, and new customer setup
Support financial reporting by preparing weekly cash receipt forecasts, issuing credit memos or manual invoices as needed, and filing monthly, quarterly, and annual sales and use tax returns
Contribute to month-end close and annual audit activities, including receivables reconciliation, foreign currency review, bad debt analysis, intercompany balancing, and backup support for accounts payable functions

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Fulltime

Accounts Receivable Specialist

Hunter Douglas is the world’s leading manufacturer of window coverings and a maj...

Location

Mexico , Monterrey

Salary:

Not provided

Hunter Douglas

Expiration Date

Until further notice

Requirements

High school diploma or equivalent is required
Associate’s or Bachelor’s degree in Accounting, Finance, or Business Administration is preferred
Previous EPIC experience is highly desired
Fluent in English with strong verbal and written communication skills
must be able to communicate confidently and clearly with customers over the phone to collect payments and address account issues
Proficient in use of ERP-based receivables software
Knowledge of the principles of credit and accounts receivable collections
Proficient in Microsoft Word and Excel
Excellent customer service skills
Ability to establish and maintain effective working relationships

Job Responsibility

Review hold list of customer orders and release per policy
Process payments on pre-paid accounts
Contact open-term customers that are past due via phone and email to secure outstanding balances and resolve any issues or concerns
Alert Supervisor of any accounts that need credit limit adjustments and communicate decisions to customers
Clear invoices with payments
Utilize reporting tools to run A/R Aging each week
Provide exceptional customer service
Answer all voice-mails in a timely manner and respond to all customer inquiries
Notify customers of unused credit balances and duplicate payments
Identify and implement process improvements

What we offer

Competitive compensation package including annual bonus
Generous benefits package including major medical expenses and life insurance
Vacation days
Vacation premium
Paid time off
Christmas bonus
Food vouchers and cafeteria service
Savings fund
Career developmental opportunities
A company culture that prioritizes internal development

Fulltime

Accounts Receivable Specialist

We are currently seeking an experienced and detail-oriented Accounts Receivable ...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of Accounts Receivable experience
Strong understanding of billing, collections, and cash applications
Proficiency in Microsoft Excel and accounting/ERP systems
Excellent communication and customer service skills
Strong analytical and problem-solving abilities

Job Responsibility

Generate and distribute customer invoices accurately and on schedule
Post and reconcile incoming payments, including ACH, wire transfers, and checks
Monitor aging reports and follow up on outstanding balances
Perform collections activities while maintaining positive client relationships
Research and resolve billing discrepancies and payment issues
Reconcile accounts receivable ledger to ensure accurate reporting
Assist with month-end close and AR reporting
Maintain organized financial records and customer account documentation

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Accounts Receivable Specialist

Location

United States , Conroe

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Hands-on experience in accounts receivable, including invoicing, payment posting, and account reconciliation
Background in commercial collections with the ability to manage aging accounts and follow up on outstanding balances effectively
Knowledge of billing processes and supporting documentation, including bills of lading
Proficiency in Microsoft Excel for tracking, analysis, and reporting
Experience working in Microsoft Dynamics 365 is strongly preferred
Ability to review contract terms and apply customer-specific billing requirements accurately
Strong attention to detail, organizational skills, and commitment to maintaining accurate financial records

Job Responsibility

Prepare and issue customer invoices, bills of lading, and related backup documentation for completed service and installation projects
Review open receivables regularly, communicate with customers regarding past-due balances, and help drive prompt payment activity
Work with sales, project management, and field personnel to confirm scope details, billing milestones, and customer-specific requirements before invoicing
Interpret Master Service Agreement terms and ensure pricing, billing conditions, and documentation align with contractual obligations
Complete project closeout reviews to confirm all billable items have been captured and recorded appropriately
Maintain organized accounts receivable files, including transaction records, customer communications, and supporting documentation
Reconcile invoices, customer payments, and account statements to identify discrepancies and improve account accuracy
Respond to internal and external billing questions with professionalism and provide timely resolution to payment-related issues
Use Microsoft Dynamics 365 to enter data, manage accounts receivable workflows, and generate reporting needed for daily operations and closing activities
Assist with month-end and year-end accounts receivable tasks while identifying practical ways to strengthen billing and collections processes

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Accounts Receivable Specialist

We are looking for an Accounts Receivable Specialist to join a Billing & Collect...

Location

United States , Spring

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in accounts receivable, billing, collections, or a related accounting function
Working knowledge of cash applications, cash activity reporting, and commercial collections processes
Experience reconciling customer accounts and reviewing records to identify and correct discrepancies
Strong customer service skills with the ability to de-escalate challenging conversations professionally
Clear verbal and written communication skills for working with customers and internal stakeholders
Ability to work independently and stay organized in a fast-paced business environment
Proficiency with standard accounting systems and spreadsheet-based financial tracking tools

Job Responsibility

Manage daily accounts receivable activities, including invoice processing, payment tracking, and account follow-up for assigned customers
Apply cash receipts accurately and maintain detailed records of cash activity to support timely account updates
Review customer balances, investigate discrepancies, and complete account reconciliations to ensure billing accuracy
Conduct account audits and resolve billing issues by coordinating with internal teams and external customers
Lead collection efforts on outstanding commercial accounts while maintaining a thorough and service-oriented approach
Respond to customer inquiries regarding invoices, payments, and account status with clear and effective communication
Prioritize multiple tasks independently in a high-volume setting while meeting established deadlines
Document collection actions, payment activity, and account adjustments to maintain organized and accurate financial records

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Accounts Receivable Specialist

Location

United States , Grand Blanc

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of experience in accounts receivable, with additional exposure to accounts payable responsibilities
Hands-on knowledge of cash application, commercial collections, billing support, remittance processing, and account research
Background in the automotive industry is required
experience supporting OEM-related billing environments is strongly preferred
Understanding of reconciliations, short-pay investigations, missing payment research, and profit and loss account activity
Proficiency with Microsoft Excel for reporting, tracking, and account analysis
Experience using ERP or accounting systems such as Epicor or Sage is preferred
Familiarity with intercompany transactions, multinational operations, or structured payment processing workflows is a plus
Strong attention to detail, sound organizational skills, and the ability to work cross-functionally to resolve financial issues

Job Responsibility

Apply incoming payments accurately to customer invoices and accounts while keeping cash activity current and properly documented
Investigate payment discrepancies such as pricing variances, return-related issues, and quantity differences, then work toward timely resolution
Monitor receivables aging, maintain organized account notes, and follow up on overdue balances to support collection efforts
Retrieve remittance details through customer portals and use that information to update account activity and payment records
Manage daily treasury-related tasks, including reviewing bank activity, maintaining cash logs, and posting deposits without delay
Review vendor invoices for accuracy, enter them promptly, and assign expense coding in alignment with internal accounting practices
Prepare daily sales-related reporting, adjust invoices when freight or other charges need to be updated, and issue customer credit memos while maintaining supporting logs
Assist with payment processing activities, including credit card transactions, payment proposals, and journal entry preparation as needed
Partner with Sales, Customer Service, Shipping, and other internal groups to accelerate collections, strengthen customer communication, and address account concerns
Provide broader accounting and administrative support in other functional areas when business needs require it

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Patient Accounts Receivable Specialist

As the Patient Accounts Receivable Specialist, you will work with patients to re...

Location

United States , Saint Paul

Salary:

51200.00 - 70400.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
2+ years of experience in customer service, billing, collections, insurance within medical/healthcare environment preferred but not required
Experience working with high-dollar DME preferred
Bilingual in English/Spanish preferred
Experience with medical benefits and explanations of benefits (EOBs) preferred
Excellent customer service and communications skills
Strong attention to detail
Ability to function in an independent work environment and organize/prioritize workload
Innovative thinking/problems solving skills
Ability to develop and maintain positive working relationships

Job Responsibility

Perform collections and research activities on patient account receivables by working with patient/families to determine appropriate resolution
Generate option letters on accounts following insurance denial or notification of balance and follow through to resolution
Generate financial assistance applications, manage the review process, track results and follow-up with patients
Provide timely and professional communication with patients, families, co-workers, etc.
Process PFA documents, bankruptcy notifications and return mail
Create adjustments on assigned balances following the established policies and procedures
Arrange for device shipment or pick-up with Customer Service
Work accounts flagged for Collection Agency to provide necessary documentation as requested
Arrange for Self-Pay of device, supply and accessory purchases
Generate manual invoices/quotes and work accounts classified as specialized billing (Embassy, CHOP, Mexico, Canada, Trust Fund, etc.)

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave

Fulltime

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Accounts Receivable / Customer Service Specialist

Job Description

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