CrawlJobs Logo

Accounts Receivable / Customer Service Assistant

Employment contract · Job Posted May 05, 2026
Apply Position
Job Link Share

Job Description

We have an excellent opportunity within our Finance Department for a Accounts Receivable / Customer Service Assistant. The role is a full time permanent position working Sunday to Thursday 08.30 - 17.00. The successful candidate will be responsible for supporting the Finance function with a range of accounts related duties.

Job Responsibility

  • Managing and monitoring customer accounts meet payment terms
  • Handling customer queries and resolving payment issues
  • Raising invoices/credit notes as per the agreed process
  • Accurately post daily cash receipts
  • Producing aged debt reports and highlighting overdue balances
  • Supporting month-end processes
  • Monitoring spending against budgets and flagging variances
  • Maintaining accurate records for audits and compliance
  • Liaising with internal teams (sales, customer service) regarding account issues
  • KPI Analysis
  • Cashflow Analysis
  • Monitoring Credit Insurance
  • Effective Communication between Customers, Hauliers and Colleagues
  • Handling Customer queries, delivery issues, order processing, and claims
  • Handle returns and quarantine stock processing
  • Providing daily report analysis of shipments
  • Attend Weekly Customer Meetings
  • Reviewing Customer Forecast for future promotions and new list activity to make necessary master data update
  • Reception lunch cover

Requirements

  • Experience working within a fast paced environment working to strict deadlines
  • Strong numeracy and computer skills
  • Flexibility for weekend work
  • Experience of working within a Logistics Customer Services role would be advantageous along with knowledge of SAP

Nice to have

  • Experience of working within a Logistics Customer Services role
  • Knowledge of SAP

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Accounts Receivable / Customer Service Assistant

8 matching positions

Accounts Receivable Assistant

The Accounts Receivable Assistant will provide day to day operational support to...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
tmforum.org Logo
TM Forum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent Mandarin and English communication skills, with the ability to manage professional member communications in both languages
  • Experience in accounts receivable, credit control, billing, collections, cash application, or a similar finance operations role
  • Strong attention to detail and accuracy when handling invoices, customer accounts, receipts, reconciliations, and supporting documentation
  • Good working knowledge of Excel and confidence using finance, ERP, CRM, or billing systems
  • Clear, professional, and member focused communication style, with the ability to follow up assertively while maintaining positive relationships
  • Ability to work independently on assigned tasks while escalating issues, risks, and exceptions to the Accounts Receivable Manager in a timely manner
  • Strong organisational skills, with the ability to manage multiple priorities, deadlines, and member queries across different time zones
  • Understanding of basic internal controls, audit evidence, and the importance of maintaining accurate records
Job Responsibility
Job Responsibility
  • Support the Accounts Receivable Manager with daily accounts receivable operations, including invoicing administration, collections follow up, cash allocation, credit note support, and member query resolution
  • Provide Mandarin language support for member communications relating to invoices, payment status, remittance information, outstanding balances, and collection follow ups
  • Assist with timely and accurate billing for global membership and services, ensuring member records, purchase order details, tax information, and billing instructions are complete and up to date
  • Monitor assigned debtor balances and ageing reports, issue reminders in line with agreed processes, and escalate overdue or high-risk accounts to the Accounts Receivable Manager
  • Apply and match receipts to customer accounts and invoices, investigate unapplied cash, and support prompt resolution of allocation issues
  • Support member payment queries involving bank details, remittance advice, cross border payment timing, withholding tax documentation, and local payment constraints
  • Maintain accurate Accounts Receivable documentation, evidence trails, correspondence records, and working papers to support audit requirements and internal controls
  • Assist with month end Accounts Receivable activities, including reconciliations, ageing analysis, schedules, and supporting information required by the Accounts Receivable Manager and wider Finance team
  • Help prepare regular accounts receivable reporting, including debtor ageing, collections progress, disputed balances, unapplied cash, and expected receipts
  • Work collaboratively with Membership, Sales, Events, Legal, and Finance colleagues to resolve member billing and payment issues efficiently
  • Fulltime
Read More
Arrow Right

Accounts Receivable Assistant

You will be responsible for the accurate and timely posting of customer receipts...
Location
Location
United Kingdom , St Asaph
Salary
Salary:
25500.00 - 26000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to process data in an efficient and timely manner whilst maintaining a high degree of accuracy
  • Proven competence in the use of accounting systems, spreadsheets and word processing
  • Good numeracy skills and ability to process information quickly and effectively
  • Ability to work effectively with colleagues and other stakeholders
  • Ability to communicate effectively both orally and in writing
  • Ability to work methodically and systematically and to present information clearly and succinctly
  • To be fully literate in IT office based software packages
  • Excellent customer service skills
  • Above average ability to use spreadsheets
  • A flexible and proactive approach to problem solving
Job Responsibility
Job Responsibility
  • Daily uploads from the bank accounts
  • Daily bank account reconciliations
  • Investigate and resolve where possible unidentified customer receipts
  • Customer account reconciliations
  • Produce statements for cancelled DD customers accounts
  • Resolve customer account queries in a timely manner
  • Assist with company's debt chase process
  • Proactively build relationships will colleagues and customers to facilitate the effective management of customer accounts
  • General accounting activities
  • Provide general support to the Finance Team as required, performing any other duties consistent with a position in a finance department as may from time to time be assigned to you
What we offer
What we offer
  • Holiday allowance of 22 days plus bank holidays (increasing by each year of service, up to a maximum of 26 days)
  • Training
  • Medical cash plan
  • Christmas Shutdown
  • Free Lawn Treatments
  • Enhanced Paternity & Maternity
  • Company Sick pay
  • Employee Discount
  • 24 hour EAP
  • Mental Health First Aider Service
  • Fulltime
Read More
Arrow Right

Accounts Receivable Assistant

You will be responsible for the accurate and timely posting of customer receipts...
Location
Location
United Kingdom , St Asaph
Salary
Salary:
25500.00 - 26000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to process data in an efficient and timely manner whilst maintaining a high degree of accuracy
  • Proven competence in the use of accounting systems, spreadsheets and word processing
  • Good numeracy skills and ability to process information quickly and effectively
  • Ability to work effectively with colleagues and other stakeholders
  • Ability to communicate effectively both orally and in writing
  • Ability to work methodically and systematically and to present information clearly and succinctly
  • To be fully literate in IT office based software packages
  • Excellent customer service skills
  • Above average ability to use spreadsheets
  • A flexible and proactive approach to problem solving
Job Responsibility
Job Responsibility
  • Daily uploads from the bank accounts
  • Daily bank account reconciliations
  • Investigate and resolve where possible unidentified customer receipts
  • Customer account reconciliations
  • Produce statements for cancelled DD customers' accounts
  • Resolve customer account queries in a timely manner
  • Assist with company's debt chase process
  • Proactively build relationships will colleagues and customers to facilitate the effective management of customer accounts
  • General accounting activities
  • Provide general support to the Finance Team as required
What we offer
What we offer
  • Holiday allowance of 22 days plus bank holidays (increasing by each year of service, up to a maximum of 26 days)
  • Training
  • Medical cash plan
  • Christmas Shutdown
  • Free Lawn Treatments
  • Enhanced Paternity & Maternity
  • Company Sick pay
  • Employee Discount
  • 24 hour EAP
  • Mental Health First Aider Service
  • Fulltime
Read More
Arrow Right

Accounts Receivable Assistant

Are you looking for your next opportunity in an expanding business with a nation...
Location
Location
United Kingdom , St Asaph
Salary
Salary:
24500.00 - 25000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to process data in an efficient and timely manner whilst maintaining a high degree of accuracy
  • Proven competence in the use of accounting systems, spreadsheets and word processing
  • Good numeracy skills and ability to process information quickly and effectively
  • Ability to work effectively with colleagues and other stakeholders
  • Ability to communicate effectively both orally and in writing
  • Ability to work methodically and systematically and to present information clearly and succinctly
  • To be fully literate in IT office based software packages
  • Excellent customer service skills
  • Above average ability to use spreadsheets
  • A flexible and proactive approach to problem solving
Job Responsibility
Job Responsibility
  • Daily uploads from the bank accounts
  • Daily bank account reconciliations
  • Investigate and resolve where possible unidentified customer receipts
  • Customer account reconciliations
  • Produce statements for cancelled DD customers’ accounts
  • Resolve customer account queries in a timely manner
  • Assist with company’s debt chase process
  • Proactively build relationships will colleagues and customers to facilitate the effective management of customer accounts
  • General accounting activities
  • Provide general support to the Finance Team as required, performing any other duties consistent with a position in a finance department as may from time to time be assigned to you
What we offer
What we offer
  • 22 days annual leave (rising to 26 days with service), plus all public/bank holidays
  • Well-appointed office environment with free onsite parking
  • Simply Health
  • Cycle scheme
  • Employee discount scheme (discounts on major retail and leisure brands)
  • Free lawn treatments
  • Occupational sick pay, maternity pay, paternity pay schemes
  • Job-specific training and continuous development opportunities
  • Long-service recognition
  • Christmas shutdown
  • Fulltime
Read More
Arrow Right

Accounts Receivable Assistant

We are hiring Accounts Receivable Assistant - for one of the home Textile client...
Location
Location
India , Thane, Mumbai
Salary
Salary:
Not provided
srkay.com Logo
SRKay Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • SAP B1 preferred
  • Advanced Excel
  • Power BI exposure desirable
Job Responsibility
Job Responsibility
  • Prepare evidence packs using shipment data, POs, EDI records, delivery proofs to dispute invalid deductions
  • Analyse recurring deduction patterns and share preventive action plans with Operations, Supply Chain, and Sales
  • Partner with Logistics, Sales, and Customer Service to improve OTIF, ASN accuracy, and PO compliance
  • Manage portals such as Retail Link, Vendor Link, Seller Central, etc.
  • Ensure all deductions are reconciled, recovered, or written off as per policy
  • Support creation of compliance SOPs and internal training to minimize future chargebacks
  • Fulltime
Read More
Arrow Right

Accounts Receivable Assistant

Gigaclear brings brilliant broadband digital happiness to our customers. We enab...
Location
Location
United Kingdom , Abingdon
Salary
Salary:
25000.00 - 26000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Accounts Receivable experience
  • Experience in administration or customer service
  • Proactive attitude
Job Responsibility
Job Responsibility
  • Correctly enter customer data onto the billings system
  • Work closely with customers to help with queries around their subscription and make refunds if necessary
  • Learn about direct debits and banking
  • Learn more about the preparation of payment data, bank reconciliations and contribute to the generation of billing reports and the analysis of data
What we offer
What we offer
  • Generous employer pension
  • up to 8% matched contribution
  • Income protection & life assurance
  • 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
  • Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
  • Unlimited access to online training and development content via our Learning Management System
  • Long service benefits and monthly employee recognition
  • Enhanced maternity and paternity provisions
  • Flexible working environment
  • Health & Wellbeing initiatives and company funded social events
  • Fulltime
Read More
Arrow Right

Accounts Receivable Assistant

Do you color-coordinate your closet? If seeing a stray navy hanger in the black ...
Location
Location
Sweden , Stockholm
Salary
Salary:
Not provided
quinyx.com Logo
Quinyx
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience from similar positions in accounts receivable where you have worked with large sets of financial data
  • Excellent skills in Microsoft Excel and/or Google Sheet
  • Excellent verbal, written, and interpersonal communication skills in English and Swedish
Job Responsibility
Job Responsibility
  • Billing of customers for SaaS licenses and consultancy
  • Managing reminders and the cash collection process
  • Provide the sales organization with regular updates on late payments
  • Managing customer accounts and information in our subscription billing system
  • Supporting our Revenue Controller in reviewing and approving customer contracts for software licenses and consulting service agreements
  • Dealing with all aspects of customer queries regarding invoiced fees and any detailed information that may be required
  • Helping your Quinyx colleagues across the world with billing and revenue related questions
  • Involved in projects aiming at improving our processes and ways of working
What we offer
What we offer
  • Flexible work hours and a hybrid setup with at least 2 days from the office
  • Enhanced vacation allowance
  • Gym membership contribution
  • Health insurance
  • Pension plan
  • On-market pay
  • A truly international team with colleagues from all over the world
  • A flexible and hybrid-friendly work culture
  • Opportunities to grow, take ownership, and make a real impact
  • An open, inclusive, and fun environment where your ideas matter
  • Fulltime
Read More
Arrow Right

Accounts Receivable Assistant

Join Zencargo, a fast-growing digital freight forwarder transforming global supp...
Location
Location
Philippines
Salary
Salary:
Not provided
zencargo.com Logo
Zencargo
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong communication skills: Ability to clearly and effectively liaise with Finance and other teams
  • Problem solving: Identifies problems and makes recommendations on solutions. Constantly assesses existing processes and ways to improve
  • Attention to detail: Approaches tasks methodically and in an organised manner to enable identification of and elimination of errors
  • Punctuality: Consistently reliable in meeting deadlines and ensuring tasks are completed on time
  • Collaboration: Proven ability to work closely with cross-functional teams to achieve shared goals
  • Customer service: Provides excellent care to both internal and external clients
  • Proficiency in accounting software: Strong familiarity with Netsuite and spreadsheets
  • Accounting principles: Basic to good understanding of accounting principles
  • Data analysis: Ability to analyse data, identify trends and potential issues, and to make recommendations based on findings
  • Invoicing: Disciplined approach to following strict invoicing protocols, including all standard processes and any agreed-upon non-standard processes
Job Responsibility
Job Responsibility
  • Processing sales invoices
  • Using our internal platform to generate customer invoices
  • Convert multi-currency transactions at relevant rates
  • Ensuring the correct general ledger codes are used
  • Ad-hoc and bespoke billing, as required
  • Credit control
  • Debt collection via telephone and email
  • Weekly review of AR ageing for portfolio of customers
  • Liaising with Account Managers to help chase debts
  • Collaborating with FinOps to resolve any customer queries that are blocking payment
What we offer
What we offer
  • Generous Annual Leave
  • Flexible, Remote and Hybrid Working
  • Home Equipment Allowance
  • BUPA Private Medical Insurance
  • Annual L&D Budget
  • Paid Volunteering Days
  • Pension Scheme
  • Enhanced Maternity, Paternity, Adoption and Shared Parental Leave & Pay
  • Fulltime
Read More
Arrow Right