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We have an excellent opportunity within our Finance Department for a Accounts Receivable / Customer Service Assistant. The role is a full time permanent position working Sunday to Thursday 08.30 - 17.00. The successful candidate will be responsible for supporting the Finance function with a range of accounts related duties.
Job Responsibility:
Managing and monitoring customer accounts meet payment terms
Handling customer queries and resolving payment issues
Raising invoices/credit notes as per the agreed process
Accurately post daily cash receipts
Producing aged debt reports and highlighting overdue balances
Supporting month-end processes
Monitoring spending against budgets and flagging variances
Maintaining accurate records for audits and compliance
Liaising with internal teams (sales, customer service) regarding account issues
KPI Analysis
Cashflow Analysis
Monitoring Credit Insurance
Effective Communication between Customers, Hauliers and Colleagues
Handling Customer queries, delivery issues, order processing, and claims
Handle returns and quarantine stock processing
Providing daily report analysis of shipments
Attend Weekly Customer Meetings
Reviewing Customer Forecast for future promotions and new list activity to make necessary master data update
Reception lunch cover
Requirements:
Experience working within a fast paced environment working to strict deadlines
Strong numeracy and computer skills
Flexibility for weekend work
Experience of working within a Logistics Customer Services role would be advantageous along with knowledge of SAP
Nice to have:
Experience of working within a Logistics Customer Services role