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Accounts Receivable / Customer Service Assistant

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360 Resourcing Solutions

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Location:

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

We have an excellent opportunity within our Finance Department for a Accounts Receivable / Customer Service Assistant. The role is a full time permanent position working Sunday to Thursday 08.30 - 17.00. The successful candidate will be responsible for supporting the Finance function with a range of accounts related duties.

Job Responsibility:

  • Managing and monitoring customer accounts meet payment terms
  • Handling customer queries and resolving payment issues
  • Raising invoices/credit notes as per the agreed process
  • Accurately post daily cash receipts
  • Producing aged debt reports and highlighting overdue balances
  • Supporting month-end processes
  • Monitoring spending against budgets and flagging variances
  • Maintaining accurate records for audits and compliance
  • Liaising with internal teams (sales, customer service) regarding account issues
  • KPI Analysis
  • Cashflow Analysis
  • Monitoring Credit Insurance
  • Effective Communication between Customers, Hauliers and Colleagues
  • Handling Customer queries, delivery issues, order processing, and claims
  • Handle returns and quarantine stock processing
  • Providing daily report analysis of shipments
  • Attend Weekly Customer Meetings
  • Reviewing Customer Forecast for future promotions and new list activity to make necessary master data update
  • Reception lunch cover

Requirements:

  • Experience working within a fast paced environment working to strict deadlines
  • Strong numeracy and computer skills
  • Flexibility for weekend work
  • Experience of working within a Logistics Customer Services role would be advantageous along with knowledge of SAP

Nice to have:

  • Experience of working within a Logistics Customer Services role
  • Knowledge of SAP

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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