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Accounts Receivable Coordinator

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Walnut Creek

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for an Accounts Receivable Coordinator to join our client in Walnut Creek, California on a contract-to-permanent basis. This role is well suited for an early-career candidate who enjoys investigative work, follow-through, and communication across multiple parties. The position focuses on resolving unapplied cash, reviewing payment activity, and coordinating with internal teams, clients, insurance representatives, and attorneys to ensure account accuracy. Candidates who are organized, adaptable, and comfortable working with firm, fast-paced stakeholders will thrive in this hybrid environment.

Job Responsibility:

  • Investigate unapplied cash balances by reviewing overpayments, duplicate payments, and missing remittance details to determine the correct account treatment
  • Communicate with collectors, clients, insurance carriers, attorneys, and third-party payment contacts to obtain allocation information and resolve outstanding payment questions
  • Analyze payment records across matters and accounts to identify posting errors, payer discrepancies, and items that require correction or reassignment
  • Process check receipts accurately and assist with identifying electronic and card-based payments when payment details are incomplete or unclear
  • Prepare refund or check request documentation for appropriate review and processing when account research confirms money is owed back
  • Prioritize resolution efforts using weekly unapplied cash reporting, with close attention to high-value balances and aging items
  • Review deduction and write-off support to confirm requests are valid, properly documented, and aligned with account activity
  • Address remittance and payment communication issues by researching supporting details and coordinating next steps with the appropriate internal and external stakeholders

Requirements:

  • At least 1 year of relevant work experience
  • prior accounting experience is helpful but not required
  • Strong written and verbal communication skills, with the ability to work effectively with assertive individuals such as attorneys and insurance representatives
  • Demonstrated ability to research issues thoroughly, organize findings, and follow up to completion
  • High attention to detail with the ability to reconcile payments involving multiple parties, invoices, or matters
  • Basic understanding of accounts receivable, cash application, billing, collections, or related financial processes
  • Working knowledge of Excel at a basic level, with the ability to learn legal ERP systems and external payment portals
  • Strong interpersonal judgment and customer service skills, including the ability to navigate sensitive or high-pressure conversations effectively
What we offer:
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan

Additional Information:

Job Posted:
May 03, 2026

Work Type:
Hybrid work
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