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We are looking for an Accounts Receivable Coordinator to join our client in Walnut Creek, California on a contract-to-permanent basis. This role is well suited for an early-career candidate who enjoys investigative work, follow-through, and communication across multiple parties. The position focuses on resolving unapplied cash, reviewing payment activity, and coordinating with internal teams, clients, insurance representatives, and attorneys to ensure account accuracy. Candidates who are organized, adaptable, and comfortable working with firm, fast-paced stakeholders will thrive in this hybrid environment.
Job Responsibility:
Investigate unapplied cash balances by reviewing overpayments, duplicate payments, and missing remittance details to determine the correct account treatment
Communicate with collectors, clients, insurance carriers, attorneys, and third-party payment contacts to obtain allocation information and resolve outstanding payment questions
Analyze payment records across matters and accounts to identify posting errors, payer discrepancies, and items that require correction or reassignment
Process check receipts accurately and assist with identifying electronic and card-based payments when payment details are incomplete or unclear
Prepare refund or check request documentation for appropriate review and processing when account research confirms money is owed back
Prioritize resolution efforts using weekly unapplied cash reporting, with close attention to high-value balances and aging items
Review deduction and write-off support to confirm requests are valid, properly documented, and aligned with account activity
Address remittance and payment communication issues by researching supporting details and coordinating next steps with the appropriate internal and external stakeholders
Requirements:
At least 1 year of relevant work experience
prior accounting experience is helpful but not required
Strong written and verbal communication skills, with the ability to work effectively with assertive individuals such as attorneys and insurance representatives
Demonstrated ability to research issues thoroughly, organize findings, and follow up to completion
High attention to detail with the ability to reconcile payments involving multiple parties, invoices, or matters
Basic understanding of accounts receivable, cash application, billing, collections, or related financial processes
Working knowledge of Excel at a basic level, with the ability to learn legal ERP systems and external payment portals
Strong interpersonal judgment and customer service skills, including the ability to navigate sensitive or high-pressure conversations effectively
What we offer:
medical, vision, dental, and life and disability insurance