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We are looking for an Accounts Receivable Coordinator to join our client in Walnut Creek, California in a contract capacity with the potential to become permanent. This role is ideal for someone with at least one year of relevant experience who brings strong judgment, patience, and communication skills to a research-driven accounting support function. You will help investigate unapplied cash, resolve payment discrepancies, and collaborate with attorneys, collectors, insurance representatives, and internal partners to keep receivables accurate and up to date. The position follows a hybrid schedule with three days in the office and two days working remotely during standard business hours.
Job Responsibility
Investigate unapplied cash balances by reviewing overpayments, duplicate payments, and missing remittance details to determine the correct application of funds
Communicate with collectors, clients, insurance carriers, and third-party payment contacts to obtain allocation details and resolve outstanding payment questions
Analyze account activity to identify incorrect postings, payer errors, or misapplied receipts, then coordinate corrections as needed
Prepare documentation for refund or check request submissions and route materials for approval and processing
Manage a recurring unapplied cash work queue, prioritizing larger dollar items while maintaining steady progress across open balances
Review deduction and write-off support for accuracy and confirm that requests are appropriate before further action is taken
Assist with the posting of check payments and help research unidentified electronic or card transactions when needed
Navigate Excel, legal ERP platforms, and external insurance or vendor portals to track payment information and support timely resolution
Requirements
At least 1 year of relevant experience
prior accounting experience is helpful but not required
Strong written and verbal communication skills with the ability to work effectively with attorneys, insurance representatives, and other assertive stakeholders
Demonstrated ability to research issues, organize details, and follow through on outstanding items
What we offer
medical, vision, dental, and life and disability insurance