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To support the efficient running of the Accounts Receivable function for the UK and Ireland Agencies, whilst also working closely with the Shared Service Centre in India and Estonia, liaising with Head Office and local management to maximize cash collection for the Group.
Job Responsibility:
Co-ordinating the escalation of bad debt accounts with Solicitors/Shared Service Centre Tallin Customer services and senior management
Assist in the escalation process from Shared Service Centre Tallin team, including attending weekly/bi-weekly and monthly meetings, advise on any actions required and follow ups to be taken for escalated customers
Ensuring compliance with the company’s credit policies
Co-ordinating with sales and management the Credit agreement reviews sent via the credit management team every six months
Communicating effectively with other areas and levels of the business (Sales and Operations), in line with the escalation matrix
Responsible for urgent/special case escalation from Shared Service Centre Tallin team
Provide additional information requested by banks (OFAC/Compliance)
Liaise with Sales and Operations to help reduce disputes
Assist the Shared Service Centre India team with unapplied cash queries
Other ad hoc duties to assist the Finance Transactions Manager
Support Accounts Payable
Requirements:
Able to work accurately and efficiently whilst adhering to deadlines
Ability to remain calm under pressure
Flexible - able to cover all aspects of the Accounts Receivable/Payables activities
Team player - able to adapt and work with different teams in the UK and overseas
Able to remain motivated to complete the task and to build both internal and external relationships to maximize cash collection
Must be able to work on their own initiative and be responsive/adaptive to changes in priorities that may occur
Good, confident telephone manner
Good time management
Ability to maintain resilience when dealing with different situations and tasks
Previous experience of using GetPaid
Previous Experience of Lisa/Sage
Previous experience of using Excel
Some Shipping Knowledge Preferable
Good working commercial knowledge of all aspects of the Agency business
ICM qualified is preferable, or studying towards a relevant qualification
Nice to have:
Some Shipping Knowledge Preferable
ICM qualified is preferable, or studying towards a relevant qualification
What we offer:
25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
Discretionary annual bonus
Enhanced pension scheme up to 15% total contribution
Life assurance x4
Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme
Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
Hybrid Working
Cycle to work scheme/ Season ticket loans
Enhanced policies including Maternity & Paternity
Employee recognition awards
Considerable scope for personal and professional growth through the CMA CGM Academy