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The Accounts Receivable /Collections specialist is responsible for the receipt and accounting of funds being paid to the organization. This role also handles customer account inquiries and monitors delinquent accounts as well as be proactive and use preventive measures to keep accounts current. Will assure that proper accounting procedures are followed to account for the receipt of payment for services completed by the company.
Job Responsibility:
Performs collections on accounts receivable
Assist with verifying validity of account discrepancies by obtaining and investigating information from sales, customer service and from customers
Responsible for posting customer payments by recording cash, checks and credit card transactions
Research unapplied cash, chargebacks, over and short payments
Respond to customer information request calls and emails
Maintains accounts receivable reports, spreadsheets and corporate accounting files as assigned
Assists with clarification in accounting records, as necessary
Assists with monthly closings
Performs filing and copying of all AR records
Performs additional assignments as directed by Management
Requirements:
Minimum of 1 year of experience in accounts receivable or collections
Proficiency in commercial collections and cash application processes
Familiarity with Microsoft Dynamics 365 Business Central, Finance & Operations, SL, and AX
Strong knowledge of Microsoft Excel for data tracking and reporting
Excellent communication skills to manage customer interactions effectively
Ability to analyze account discrepancies and resolve issues promptly
Detail-oriented with a commitment to accurate financial record-keeping
Experience in billing functions and account monitoring