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Robert Half Logo Robert Half · Finance

Accounts Receivable / Collections Specialist

United States, Melville Employment contract · Job Posted June 15, 2026
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Job Description

The Accounts Receivable / Collections Specialist is responsible for managing the company’s incoming payments, monitoring outstanding balances, and ensuring timely collection of receivables. This role plays a key part in maintaining cash flow, minimizing bad debt, and building strong customer relationships through professional communication.

Job Responsibility

  • Generate and distribute customer invoices accurately and in a timely manner
  • Monitor aging reports and track outstanding balances
  • Conduct proactive collections outreach via phone, email, and customer portals
  • Follow up on overdue accounts and negotiate payment terms when appropriate
  • Apply cash receipts (checks, ACH, wires, credit cards) to customer accounts
  • Reconcile AR subledger to the general ledger and investigate discrepancies
  • Resolve billing issues, short payments, and disputes in collaboration with internal teams
  • Maintain detailed collection notes and customer communications in the system
  • Prepare AR aging reports and provide updates to management on collection status
  • Assist with month-end close, including AR reporting and bad debt analysis
  • Support credit evaluations and setup of new customer accounts (as needed)

Requirements

  • Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
  • 2+ years of accounts receivable and/or collections experience
  • Strong understanding of AR processes, cash application, and collections strategies
  • Experience with accounting systems (e.g., QuickBooks, NetSuite, SAP, Sage, etc.)
  • Proficiency in Microsoft Excel (basic to intermediate)
  • Strong communication and negotiation skills
  • Ability to manage multiple accounts and follow through on collections efforts
  • High attention to detail and strong organizational skills

What we offer

  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
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