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Accounts Receivable Collections Specialist

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Sulzer

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Location:
Spain , Madrid

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Category:

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. We are looking for a/an Accounts Receivable Collections Specialist (French / German Speaker) to join our GF_Finance & Controlling, Accounting team in Spain to help us take our Accounts Receivable area to the next level.

Job Responsibility:

  • Taking action to achieve AR overdue reduction in the legal entities (LEs) under your responsibility
  • Proactively following-up the collections process for assigned customer accounts, including communications with customers by phone and email to ensure payments are made complying with agreed contract conditions
  • Identifying and resolving disputes impacting customer payments, coordinating with relevant stakeholders for a quick issue resolution
  • Defining together with CoE Team Leader efficient collection strategies, ensuring compliance with Sulzer Collection Guideline and an efficient prioritization of customer contacts to optimize overdue results
  • Following-up on LE overdue results, supporting with KPI calculation and maintaining accurate accounts receivable files and records
  • Actively participating in meetings with LE stakeholders, proposing actions to correct deviations and escalating AR-related issues when required
  • Cooperating in the migration of new customers and LE’s to the scope of the CoE in Madrid
  • Supporting in standardization of AR collection-related processes across the group
  • Acting as a subject-matter expert (SME) for Sulzer in AR Collections area, identifying and sharing best practices across the Group and providing guidance to stakeholders to improve Group collection results
  • Identifying improvement opportunities related to collections activities, working closely with Legal Entity stakeholders and CoE Team Leader looking for efficiencies and best practices in the area
  • Credit risk analysis and credit rating assessment of customers based on external credit risk management tools and reports
  • Defining and recommending credit limits in line with Sulzer internal policies and standards
  • Ongoing monitoring, reporting and escalation of credit exposure
  • Dealing with customers and work closely with Sales Team and local Finance stakeholders as part of the credit management process

Requirements:

  • Financial background with good understanding of OTC processes
  • Fluency in English is a must
  • German, French, Italian or any other European language will be an advantage
  • Some experience working in Cash Collections, or Accounts receivable in Financial Shared Services organization is a plus
  • SAP & FSCM (Collection and Disputes) experience is also a plus
  • Results oriented
  • Effective time management and ability to meet deadlines
  • Ability to identify when issues need to be escalated
  • Excellent written and oral communication, and conflict resolution skills
  • Positive approach and the ability to be self-motivated
  • Strong team player with very good interpersonal skills

Nice to have:

  • German, French, Italian or any other European language will be an advantage
  • Some experience working in Cash Collections, or Accounts receivable in Financial Shared Services organization is a plus
  • SAP & FSCM (Collection and Disputes) experience is also a plus
What we offer:
  • A permanent contract
  • A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives
  • Restaurant tickets
  • Be part of an experienced, international team
  • A good vibe working environment
  • Enjoy great office facilities and a perfect location in Madrid Nuevos Ministerios, making your work experience both comfortable and convenient
  • Other fringe benefits

Additional Information:

Job Posted:
January 01, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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