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Accounts Receivable Clerk

United States, Waterloo · Job Posted June 29, 2026
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Job Responsibility

  • Handle high-volume, in-person customer interactions in a fast-paced environment
  • Accept and process payments (cash, check, credit card) accurately
  • Serve as a 'catch-all' resource—assisting customers and directing them to the appropriate department (billing, service setup, etc.)
  • Process mail-in payments during slower periods
  • Manage inbound calls, assisting with: Payment arrangements, Account extensions, General account inquiries
  • Support disconnect/reconnect payments and related paperwork
  • Provide backup support to the credit lead as needed

Requirements

  • Strong customer service and communication skills
  • Experience in accounts receivable, cash handling, or payment processing preferred
  • Ability to multitask and stay organized in a high-traffic environment
  • Comfortable handling both face-to-face interactions and phone support

What we offer

  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan

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