Accounts Receivable Clerk

• Oversee an assigned group of customer accounts and take independent action to address overdue balances and support timely payment resolution
• Communicate regularly with internal leadership and sales partners to provide updates on repayment activity and account status
• Manage a high-volume accounts receivable inbox, responding to payment notifications, statement requests, invoice inquiries, credit hold questions, and credit memo needs
• Investigate and reconcile payment variances such as unapplied cash, partial payments, tax-related issues, and other billing exceptions
• Ensure information remains accurate and current across Billtrust and other internal accounts receivable platforms
• Support month-end closing activities and contribute documentation and assistance during annual audit processes
• Record detailed collection efforts, follow-up actions, and customer interactions within the Billtrust collections system
• Provide daily operational assistance to the AR Team Lead through reporting, issue follow-up, and coverage for essential receivables tasks

• Associate’s degree required
• 1 to 3 years of experience in collections or accounts receivable functions
• Working knowledge of accounts receivable processes, including commercial collections, cash applications, cash collection activities, and billing support
• Strong Excel skills and the ability to learn and use internal financial systems effectively
• Excellent written and verbal communication skills with the ability to interact professionally across teams
• Strong organizational ability with a high level of accuracy and attention to detail
• Proven ability to manage priorities independently, balance multiple tasks, and adapt to changing business needs
• Experience within a medical device environment is preferred

Experience within a medical device environment

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan