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We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Opelika, Alabama. This contract-to-permanent position offers an excellent opportunity to work in a dynamic environment with high-volume operations. You will play a key role in managing accounts receivable processes and supporting the financial reporting team.
Job Responsibility:
Respond to incoming calls from retail customers, providing support for billing questions, account reconciliation, and general information requests
Make outbound calls to customers with overdue balances to collect outstanding payments
Maintain thorough records of all customer communications
Offer assistance to internal staff (including sales team members) in processing electronic invoices, addressing technical problems, making necessary corrections, and collaborating with IT for resolution
Distribute monthly billing statements to customers by mail
Create and update customer profiles within the system
Review and reconcile customer accounts, including preparing monthly Excel account reconciliations for larger retail accounts
Partner with management to address and resolve invoicing discrepancies
Support the processing of daily customer deposits
Perform additional tasks as delegated by the Accounts Receivable Supervisor
Requirements:
Proven experience in accounts receivable, including billing and collections
Comfortable working with high-volume transactions in a fast-paced environment
Proficiency in Microsoft Office applications, especially Excel and Adobe Acrobat
Familiarity with ERP software is a plus
Strong organizational skills and attention to detail
Ability to work independently as well as collaboratively within a team
Effective communication skills to interact with clients and internal teams
Nice to have:
Familiarity with ERP software
What we offer:
medical, vision, dental, and life and disability insurance