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We are seeking a detail-oriented Accounts Receivable Clerk to join a food manufacturing organization in Massillon, Ohio on a contract-to-permanent basis. This role is responsible for supporting the accuracy and efficiency of the accounts receivable function through billing, cash application, account maintenance, and customer support activities. The ideal candidate is highly organized, thrives in a high-volume transactional environment, and is confident managing payment discrepancies, deductions, and related account issues.
Job Responsibility:
Maintain and update customer account records, including payment terms and discount information, to ensure accuracy and compliance
Prepare and distribute invoices, miscellaneous billings, and credit memos for multiple operating locations as needed
Reconcile daily incoming payments to bank activity and outstanding invoices, and post cash receipts accurately within established timelines
Review trends in early payment discounts and unauthorized deductions, and assist with dispute resolution when transactions fall outside agreed terms
Analyze assigned deduction items, document findings, and process approved clearing entries in the appropriate system
Collaborate with internal departments to resolve shortages, damages, pricing discrepancies, and similar issues by preparing necessary accounts receivable adjustments
Respond promptly and professionally to customer inquiries and requests for account documentation
Support collections activities by assisting with account updates, payment inquiries, and customer follow-up
Provide customers with account statements, invoice copies, and other billing-related records as requested
Perform additional accounts receivable and administrative duties that support departmental efficiency and effectiveness
Requirements:
Experience in accounts receivable, including billing, cash application, and account maintenance
Working knowledge of commercial collections and customer payment follow-up processes
Ability to reconcile daily cash receipts with a high degree of accuracy and attention to detail
Familiarity with deductions management, debit and credit activity, and remittance processing
Proficiency in Microsoft Excel for tracking, reviewing, and analyzing financial information
Strong written and verbal communication skills for customer interaction and internal collaboration
Ability to manage multiple priorities in a fast-paced transactional environment