Accounts Receivable Clerk

• Process and manage chargebacks in alignment with industry and hotel standards
• Handle a high volume of guest billing inquiries through outbound and inbound calls, ensuring prompt dispute resolution and exceptional service
• Support daily accounts receivable tasks, including invoicing, payment applications, and account reconciliations
• Prepare and distribute group invoices with accuracy, following up to secure timely payments
• Maintain precise financial records and assist with month-end closing activities when required
• Collaborate with internal teams and external stakeholders to resolve account discrepancies and improve financial workflows
• Ensure compliance with relevant financial policies and guidelines
• Provide outstanding customer service to high-end clientele while addressing billing-related concerns

• Minimum of 1 year of experience in accounts receivable, billing, or a related accounting role
• Strong verbal and written communication skills, with the ability to interact effectively with clients and team members
• Proficient in accounting principles and comfortable using financial software
• Exceptional attention to detail and proven organizational skills
• Ability to manage time efficiently and prioritize competing tasks
• Previous experience in the hospitality industry, particularly in luxury settings, is preferred
• Familiarity with accounts receivable processes, including collections and reconciliation
• Adept at maintaining professionalism when handling sensitive financial matters

Previous experience in the hospitality industry, particularly in luxury settings

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan