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The primary responsibility of this position is to ensure the accurate and timely completion of billing statements and monthly owner statements. The position shall also be responsible for performing various other duties in the support of the accounting department.
Job Responsibility:
Preparation and distribution of monthly home and condo Owner statements
Work closely with the Owner Relations department and Owners to address any questions regarding their accounts whether via email, phone calls or in person meetings
Process Owner payments and reconcile them each month
Process reporting documents to help analyze Owner activity
Contribute to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team
Demonstrates courteous, cooperative, and professional behavior when interacting with public and staff
acts in a manner that promotes a harmonious and effective workplace environment
Support other accounting staff members as required by Management
Requirements:
Bachelor’s degree in Accounting or a related field preferred
Previous experience in Accounts Receivable, HOA billing, or Club A/R is strongly preferred
Proficient in the use of standard computer applications including word processing, data entry, report generation, and related administrative software
Ability to contribute to departmental goals through initiative, accountability, and teamwork
Demonstrated success in collaborating within diverse teams and fostering an inclusive, respectful work environment
Proven ability to manage and maintain accurate records and documentation
Highly organized
able to prioritize tasks, meet deadlines, and maintain attention to detail in a fast-paced environment
Strong verbal and written communication skills, with the ability to adapt communication style to diverse audiences
Skilled in delivering outstanding customer service with a focus on guest satisfaction and relationship building
Ability to train and support others in departmental procedures and standards
Demonstrates courteous, professional, and collaborative behavior when interacting with guests, team members, and leadership
promotes a positive and effective workplace culture
Excellent command of business English, including spelling, grammar, and professional correspondence standards
Strong understanding of office administration practices, recordkeeping, and workflow coordination
Familiarity with hotel or resort property management systems (PMS) preferred
Mobility to work in an office setting
use standard equipment
stamina to sit for extended periods of time, strength to lift and carry up to 20 lbs.
vision to read printed materials and computer screen
dexterity to utilize computer equipment
hearing and speech to communicate in person or over the telephone
Nice to have:
Familiarity with hotel or resort property management systems (PMS) preferred
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