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We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Willoughby, Ohio. In this role, you will be responsible for managing customer accounts, ensuring timely collections, and maintaining accurate financial records. This position is ideal for someone who thrives in a fast-paced, activity-driven environment and is comfortable handling high volumes of accounts. This is a direct hire position with standard in office hours; Monday-Friday from 8:00 AM-5:00 PM.
Job Responsibility:
Manage accounts receivable processes, including billing and collections, to ensure timely payments
Handle customer accounts through various portals, addressing inquiries and resolving discrepancies
Conduct soft collections with a meticulous and conversational approach, avoiding confrontational methods
Monitor and manage a high volume of accounts, adapting to seasonal variations in workload
Perform repetitive tasks efficiently while maintaining attention to detail and accuracy
Collaborate with customers to resolve payment issues and ensure account reconciliation
Maintain organized financial records and documentation for reporting purposes
Adapt to different customer circumstances while following consistent procedures
Work in an activity-driven environment, ensuring tasks are completed efficiently and on schedule
Requirements:
Proven experience in accounts receivable or related financial roles
Strong skills in cash collections and billing functions
Ability to handle high volumes of accounts and prioritize tasks effectively
Excellent communication skills with a detail-oriented and approachable demeanor
Proficiency in navigating customer portals and resolving account issues
Detail-oriented with a commitment to maintaining accurate financial records
Capacity to work in a fast-paced, activity-driven setting
Familiarity with accounts receivable processes and soft collection techniques