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Robert Half is seeking an efficient and detail‑oriented Accounts Receivable Clerk for a contract‑to‑permanent placement opportunity with a well‑established retail and distribution company in Fort Wayne, Indiana. If you enjoy a mix of customer service, accounting tasks, and problem-solving, this role offers the perfect blend—along with a supportive team and an exceptional work environment. You’ll work onsite in a brand‑new, modern facility and contribute directly to the accuracy and efficiency of the company’s AR processes.
Job Responsibility:
Accurately and timely post member payments, including checks received
Monitor member accounts for late charges, rebills, and discrepancies
Gain proficiency with bank lockbox software and mainframe systems used for receivables
Develop understanding of department workflow, reports, cutoffs, and deadlines
Complete special projects and follow-through on assigned tasks
Provide friendly, detail oriented customer service by phone and email
Understand discounts, terms, and invoice structures to resolve inquiries
Process member disputes both online and manually with accuracy and professionalism
Communicate with accounts, vendors, and internal teams to resolve drop‑ship invoice issues
Support the company’s online invoicing system and help members navigate it
Collaborate effectively with the Credit department to resolve member issues
Partner with internal divisions to ensure seamless receivable processing and communication
Promote member-focused, service-oriented, cost‑effective decision making
Maintain a positive, constructive attitude in all interactions
Work well within a team environment and support department goals
Demonstrate professionalism, respect, and strong work ethic daily
Flexibility to work overtime on cutoff dates when needed
Requirements:
2-year accounting degree or 2–5 years of related AR/finance experience
Strong computer competency (MS Office and internal systems)
Comfortable and confident communicating by phone and email
Fundamental accounting knowledge
Strong attention to detail and problem-solving ability
Excellent customer service mindset and communication skills
Dependable, organized, and committed to accuracy
Positive attitude and ability to thrive in a team atmosphere
What we offer:
medical, vision, dental, and life and disability insurance