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We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Charlotte, North Carolina. In this role, you will play a crucial part in managing cash applications, customer inquiries, and credit releases while collaborating with various departments. This position offers growth opportunities for candidates with a strong background in finance and manufacturing or distribution industries.
Job Responsibility:
Process cash applications and ensure accurate posting in lockbox systems
Respond promptly to customer inquiries and resolve discrepancies related to accounts receivable
Collaborate with the sales and customer service teams to track follow-ups and maintain detailed call logs using Excel
Investigate debit balances and determine underlying causes, ensuring timely resolution
Conduct detailed research on rebates and short payments, addressing any discounts taken incorrectly by customers
Handle approvals and credit releases in coordination with the finance team
Manipulate and sort large datasets to manage accounts for larger clients efficiently, such as major retailers
Apply remittance information accurately and address any issues with automatic application systems
Support manufacturing and distribution operations by ensuring seamless billing and collections processes
Maintain clear communication with distributors and resolve challenges in cash application workflows
Requirements:
Proven experience in accounts receivable processes, including cash applications and collections
Proficiency in Excel, with the ability to create call logs and track follow-ups effectively
Familiarity with the manufacturing or distribution industry
Strong analytical skills to research and resolve discrepancies, debit balances, and payment issues
Ability to manage high-touch accounts
Excellent communication and collaboration skills to liaise with internal teams and external customers
SAP is required
Self-starter with critical thinking abilities to handle complex financial tasks independently