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This contract opportunity with permanent potential is ideal for someone who can balance financial accuracy with responsive customer support and scheduling coordination. The position plays an important role in keeping billing activities organized, addressing client needs promptly, and helping daily operations run efficiently.
Job Responsibility:
Prepare and distribute customer invoices accurately and within established timelines
Monitor outstanding balances, follow up on past-due accounts, and document payment activity
Respond to customer questions professionally and work to resolve billing or service-related concerns
Coordinate service scheduling and dispatch activity to support timely completion of daily assignments
Help administer recurring maintenance plans by tracking service needs and updating related information
Maintain complete and accurate records in company systems to support reporting and operational visibility
Partner with colleagues across departments to improve communication and keep workflows moving smoothly
Requirements:
Prior experience in accounts receivable, billing, customer service, dispatching, or a related administrative role
Working knowledge of commercial collections and payment follow-up practices
Strong verbal and written communication skills with a customer-focused approach
Solid organizational skills with the ability to manage multiple priorities in a busy environment
Comfort learning new software and using digital tools effectively in day-to-day work
Intermediate proficiency in Microsoft Excel and Microsoft Word
High attention to detail and accuracy when handling financial and service records